WatchProSite|Market|Digest

Horological Meandering

What is a "Manufacturer's International Warranty" and What Does it Mean?

 

I recently acquired my first watch of 2011 (a Vacheron Constantin chronograph) that I purchased from one of the Authorized Dealers I normally deal with.  Before I made this decision, I did do a fair amount of shopping on the Internet and I have a question.  Specifically:  When an Internet purveyor indicates that a watch (that is "new", "in-box" and "with papers") carries with it the "Manufacturer's International Warranty", what exactly does that mean?

Let me explain by putting what I found (on the Web) into four categories, Category #4 being the subject of this Post:

1)  Most Web sites that I came across are not Authorized Dealers for brands they sell and do not offer a Manufacturer's Warranty.  They attempt to address this by offering their own Warranty which, they often represent, is 'equal-to' or 'better-than' that of the Manufacturer.  But it isn't the "Manufacturer" that warrants the product or provides the Warranty; it's the Seller.  Here, it's, caveat emptor.

2)  Some sites are probably frauds.  Often they sell sell nothing but replicas.  I found one site that advertised one watch but had another pictured...and I thought the pictured watch was a fake.  Here again, caveat emptor.

3)  Some Sellers  (I found several) are Authorized Dealers for brands they offer.  Theses Sellers will not quote a price to you (not a price that is different than MSRP) and you must generally call them to discuss price.  Generally, I feel in these instances I'd simply prefer to deal with my local AD .

4)  Finally (this is the category I am focused-on in this post), there were 1-2 Internet Sellers that offer what they call the "Manufacturer's International Warranty"  One such Internet Seller states as follows:  "...[o]ur brand new watches come with the manufacturer’s international warranty, which is dated, stamped and fully completed with the serial number of the watch by the authorised dealer...."

Exactly what is a "Manufacturer's International Warranty"?  Will a local AD honor that International Warranty in the same way as it would a "Manufacturer's Warranty" for a watch it sold?  Will a Manufacturer honor a "Manufacturer's International Warranty" in the same way it would its "Manufacturer's Warranty" when the watch was sold through an Authorized Dealer?

Thanks
DB Darien

This message has been edited by db darien on 2011-02-15 08:03:40

  login to reply
💰209 Marketplace Listings for Vacheron Constantin