s.j. lim
10
Quality?
Peter,
Thank you for your "cheer me up" reply.
In the 80s, US semiconductor product quality was so bad that it almost was put out of business by Japanese. And that level of quality was in terms of ppm (parts per million). E.g. for every one million chips made, perhaps, 100 parts failed, while Japanese may be in the order of 10ppm. Motorola had to drive their 6-sigma program (less than 3 ppm) to re-vitalise their quality image and product.
I worked more than 25 years in semiconductor industry (Motorola, Texas Instruments, Infineon...). I am very much familiar with the issue of quality.
Here you mentioned about 1 in thousands. But the fact was the delivery certificate stated it has undergone standard GP water resistance test. And I took delivery of the watch and wore it for the 1st time after repair, and water went in because of bad O-ring. Such a gross poor quality. And two times in a row, bad luck?
Anyway, as you said, I have made my point and I rest my case with this watch. I hope the 80s quartz history would not repeat to put the Swiss out of competition again, because of poor quality and high cost. Otherwise, there'll be less beautiful pictures and less "wow" comments to read. Life will be boring.
regards,
Lim S.J.
Penang, Malaysia.
Bad quality of service
