
MichaelC chronicles the conclusion of a frustrating four-month service experience for his Montblanc 1858 Tachymeter, offering a candid look at the brand's factory service. His detailed account, complete with photographs, highlights significant issues with packaging and communication, sparking a broader discussion within the community about luxury watch service standards. This post serves as a critical review, contrasting Montblanc's service with expectations for high-end timepieces.







The Rolex Bubble Back, reference 1858, represents an early example of Rolex's self-winding waterproof wristwatches. This reference is part of the broader Bubble Back family, characterized by its distinctive domed case back designed to accommodate the thicker automatic movement of the era. It showcases Rolex's foundational efforts in developing robust and reliable automatic timepieces for everyday wear, laying groundwork for future Oyster Perpetual models.
This particular reference features an 18k white gold case, measuring 38mm in diameter. It is fitted with a sapphire crystal, protecting a silver dial. The watch is powered by an automatic movement, specifically the Boucheron 1858 caliber, offering a power reserve of 42 hours. The fixed bezel and leather strap complete the watch's classic presentation.
For collectors, the reference 1858 holds interest as an early and relatively rare iteration within the Bubble Back series, especially in white gold. Its larger case size for the period also makes it appealing to modern tastes. The presence of a date complication adds to its functionality, distinguishing it from simpler time-only Bubble Back models and highlighting Rolex's early integration of practical features.
I can see no reason why the watch came outside of that "box". Sort of amazing. And I am also with you on the generic paperwork. How this is expected to convey a peace of mind is beyond me. Thanks for sharing your experience. Best, Dogu
And it's it's a relief that the service center did not do a polishing job and respected your wish. The packaging and the written statement are a joke, though. I can fully understand your hesitation to let it go, and I fully understand your mixed feelings about keeping it. Though choice. I do not at all intend to throw a new issue with the watch at you, but on your picture it looks like the minute and hours hands are not aligned perfectly. To me the hours hand seems to be too advanced compared to
BUT how Montblanc can send back a timepiece like this in just a plastic bag and in a parcel without no more protection? May be I'm rude but... are they stupid? For me, it's just unacceptable, it's not a banana they had put in a parcel but an expensive watch 😳😳😳 I'm sorry but I can't understand this choice! Best wishes Alkiro
I would like to see this watch adjusted at noon/midnight to see if they're correctly adjusted or not. Unbelievable if it's not the case 😳 Best wishes Alkiro
That image of the watch tucked in next to an empty box is almost comical. Awful. But the watch is beautiful; you need not question your initial decision to buy it. I'm sure you'll make the right decision about its future. Cheers, Brandon
very happy for you that the watch is finally back and working! As for the packaging, I have to say, kind of hilarious, really made me laugh An inside foam box used as a...space filler which the watch chucked in to the side of the box. Oh boy, these guys need to learn.
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