Chopard

andrewphy
9

• Show profile
• Show other posts

Congraudulation to you ^^

Let me share with me my yesterday experience.

Yesterday, I received a phone call from Mr. Wong, the supervisor of the HongKong Chopard Service Center. He gave me a bad news by saying that the day I received my Watch would be delayed. It is becasue he needs to order a new set of hands, however, Chopard Swiss factory is still in holiday. And after receiving the hands, he will go for a trip. The date will be further delayed, because he is the one who is responsible to repair my Watch, he said.

Well... there is no problems for the hands of my Watch, which is expected to be checked by Swiss Service Center more than 3 months ago after service!! What's going on? Here, I dont want to give any assumption... but I think most of us know the reasons behind.

More and more problems are created by Chopard HongKong Service Center, it is the conclusion.

How about the 18K watch case? How to repair the dent? Mr. Wong said he doesn't know, because he doesn't have the Watch in hand. But at the same time, he said the Watch is repaired. He already forgot he told me that he is the only one to repair my watch for the whole process.

Can a 18K watch case to replaced by a new one? Now... he told me that the dent was already exist when arriving Service Center!!! O... it is the usual techniques done by low brand Watch Service Center!!! I told him that the boutique manager, Christine, checked carefully there was NO DENT when I passed my Watch to her more than 3 months ago!!! Of course, he gave me some stupid reasons then ... and just asked me to see the "polished" Watch first.

All the processes are full of Chaos.

Here, I suggest to Chopard Watch Lovers that, ask a lawyer and a watch-master to go with you if your Watch is needed to have service. Otherwise, a senior Chopard Staff will tell you that, the dents, the scratches, are done by yourself. I am regret to trust this Brand... and that's why now, I need to pay for it......