Not a service recovery, just top notch customer service!

Sep 12, 2019,05:40 AM
 





Had a nick right smack center at 12 indicator on the very thin WG bezel. Brought it to Singapore service center, and they were a bit challenged to polish it out, as the bezel is way too thin. They decided to send it back to the mothership in Le Brassus for treatment. The process took three months, and the result is stunning - Watch looks flawless in the new Kevlar strap! Thanks Joanne Tan of Singapore AP service Center for your daily progress reporting and the grand maestro - Oliviero Bottinelli for the behind-the-scenes support!

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The kevlar strap is 100x better than the gator strap.

 
 By: M4 : September 12th, 2019-06:36
Is it from AP? Glad to hear of your positive service experience. I've had similar exceptional service with AP in North America. Enjoy your Code. M4

Kevlar strap is OEM AP! [nt]

 
 By: vkeong : September 12th, 2019-07:29

Gorgeous watch. And the usual exemplary AP service.

 
 By: MichaelC : September 12th, 2019-09:46
Win win! PS - I stated since day 1 the CODE 11.59 case is stellar. Your wrist shot really proves it. I will own a watch out this collection one day for certain.

Murphy’s Law [nt]

 
 By: vkeong : September 12th, 2019-23:46

Good to hear!

 
 By: UA : September 15th, 2019-08:29
Finally code picture where it looks stunning!