vkeong
81
Not a service recovery, just top notch customer service!
Sep 12, 2019,05:40 AM
Had a nick right smack center at 12 indicator on the very thin WG bezel. Brought it to Singapore service center, and they were a bit challenged to polish it out, as the bezel is way too thin. They decided to send it back to the mothership in Le Brassus for treatment. The process took three months, and the result is stunning - Watch looks flawless in the new Kevlar strap! Thanks Joanne Tan of Singapore AP service Center for your daily progress reporting and the grand maestro - Oliviero Bottinelli for the behind-the-scenes support!
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Not a service recovery, just top notch customer service!
By: vkeong : September 12th, 2019-05:40
Had a nick right smack center at 12 indicator on the very thin WG bezel. Brought it to Singapore service center, and they were a bit challenged to polish it out, as the bezel is way too thin. They decided to send it back to the mothership in Le Brassus fo...
Good to hear!
By: UA : September 15th, 2019-08:29
Finally code picture where it looks stunning!