chezlaskin
185
They should fix it for free....
Unless something dramatic happened - like the watch fell to a concrete floor from 6 feet (or something like that) - Zenith should fix this for free. Inform them that a steel chronograph part like that should never break simply from normal use. I once had a problem with an El Primero (broken hammer spring) that was long out of warranty, and they took care of it with no issues at all. These are usually bullet-proof movements, if taken care of properly. Throw a little shame their way (assuming it's just from normal wear), and I suspect they will take care of it. I've owned several watches with the El Primero movement, and generally had no issues other than that one. Good luck!
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Sorry to see that damage.
I hope this gets fixed for you soon. I haven't seen that kind of breakage before.
Definitely Odd, But...
... it's an older watch and I doubt the manufacturer will fix it for free.
They should fix it for free....
Unless something dramatic happened - like the watch fell to a concrete floor from 6 feet (or something like that) - Zenith should fix this for free. Inform them that a steel chronograph part like that should never break simply from normal use. I once had ...
You can see the marks on the other component that that part slides over.
Something wasn’t right regarding the clearance, and over time, with usage, it’s suffered material fatigue. There’ll be a fair bit of material debris in there, and it’ll accelerate wear on pivots, etc – so don’t even be tempted to continue wearing it. ...
