Some answers...

Dec 30, 2008,09:44 AM
 

My experiences were not meant to critisize the brands in a mean-spirited way. They were what they were. I want to believe that the employee at PP was simply tired or in a bad day; it happens to all of us. Nonetheless, by the way I was approached, I got the feeling that they did not want to push a sale. They expected the customer to know what he is looking for.  There was this "we are the best" attitude without demonstrating an obvious arrogance. I was not intimidated at all but I can see how a newcomer would turn away.  They clearly did not make any effort to sell their brand.

AP was indeed trying to please me by showing me Millenary models I hadn't seen before. By the way, I declined to drink or eat anything; I was there to see and buy a watch. Nonetheless, their gesture was appreciated. They were not offended I did not buy anything. After all, they did not have the piece I wanted to buy.

These experiences have not changed my opinion about their watches. Different stores will give you different experiences. I agree the service in Gstaad is superlative, everywhere. Nonetheless, the flagship stores give a taste of the intangible package each brand is trying to build around their watches. AP is going after the modern, the new money, PP is targetting those in the know...  this is only my subjective view.

Geneva is THE capital of horology. You have to be there at least once. You owe it to your passion!




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Experience from Geneva stores: PP vs. AP

 
 By: prec_loc : December 29th, 2008-12:23
I thought you might find interesting my experience from visiting Patek Philippe and Audemars Piguet in Geneva. In both cases, I followed the same procedure: I visited the stores with my companion. I greeted the first person that approached us in French. I... 

Thanks for your comments.

 
 By: foversta : December 29th, 2008-12:42

only visited those 2?

 
 By: rijowysock : December 29th, 2008-13:15

Thanks for the post

 
 By: W72 : December 29th, 2008-22:52

same experience...

 
 By: Jean : December 30th, 2008-03:27

SERVICE in PP & AP

 
 By: odejoux : December 30th, 2008-08:09

Some answers...

 
 By: prec_loc : December 30th, 2008-09:44