I sent my AP RO QP 25820SP off to the service center in Clearwater on Jan 17th. Yesterday on Feb 14th, I got a call from Courtney that they completed the overhaul maintenance (they honored my no polishing request) and it would be sent back to me. And toda...
Lucky for me here in the US, it appears Clearwater is very good. I do not understand why service is allowed to become poor. As a manager, I would not tolerate it.
Yes, the statement is lofty. But I believe it. Certainly for AP, there is no better option. Glad they took care of you so quickly. On a personal note, I appreciate and also have experienced what I consider to be ultra fast turnaround times from Clearwater...
Joepny, You're just in time to be honourary NYC PuristSPro Perpetual Person (PPPP) this year. The PPPP for each global location has to stay up past midnight on 28th February to watch his/her perpetual calendar watch (watches) change dates/day/month/year, ...
Workmanship is second to none and they have really moved up turnaround time the past few years. I sent in my Equation of Time last year, it had a minor mechanical problem and it was time for a complete service. I figured is would be relaxing at the AP spa...