Patek Philippe Nautilus 5980: Addressing Post-Service Movement Scratches
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Patek Philippe Nautilus 5980: Addressing Post-Service Movement Scratches

By Lambda83 · Sep 15, 2020 · 49 replies
Lambda83
WPS member · Patek Philippe forum
49 replies18362 views3 photos
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Lambda83's experience with a newly acquired Patek Philippe Nautilus 5980, marred by post-service movement scratches, highlights a critical concern for collectors: the integrity of watch servicing. This incident sparks a vital community discussion on dealer accountability, the nuances of Patek Philippe's repair policies, and the potential long-term implications for a grail watch. The thread explores whether Patek Philippe can restore such damage without part replacement and the broader implications for a watch's value and collector satisfaction.

Hi All,

Recently bought my grail nautilus 5980 from a dealer who serviced the watch with his in-house technician. Only discovered after getting the watch back that to my horror the minute hand  rotor has scratches and part of the movement bridge has tiny scratches probably from the tweezers and Maybe some of the screws were improperly handled

Has anyone here dealt with a similar situation and whether Patek is able to remedy the situation without the replacement of parts? I know hands will be replaced during the service.

Thank you.








About the Patek Philippe Nautilus Chronograph Ref. 5980

The Patek Philippe Nautilus reference 5980 was introduced in 2006, marking a significant evolution for the Nautilus line by integrating a chronograph complication. This reference was notable for being the first Nautilus chronograph, presenting a sportier and more technically complex option within the collection. It maintained the distinctive porthole-inspired case design while adding a monopusher flyback chronograph function, consolidating the chronograph registers into a single sub-dial at 6 o'clock.

This reference features a 40.5 mm stainless steel case, characteristic of the Nautilus's robust yet refined aesthetic. It is powered by the self-winding caliber CH 28-520 C, an integrated flyback chronograph movement that operates at 28,800 vibrations per hour and offers a power reserve of 45-55 hours. The watch is fitted with a sapphire crystal and is water-resistant to 120 meters, underscoring its design as a luxury sports watch.

The 5980 appeals to collectors seeking a Nautilus with additional functionality beyond time and date. Its introduction expanded the model's appeal, offering a more intricate mechanical experience while retaining the core design elements. The blue-black gradient dial is a signature feature, contributing to its distinct visual identity. This reference was produced until 2014, making it a specific period piece within the broader Nautilus chronology.

Specifications

Caliber
CH 28-520 C
Case
Stainless Steel
Diameter
40.5 mm
Dial
Blue-black gradient
Water Resist.
120m
Crystal
Sapphire

Key Points from the Discussion

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The Discussion
VI
vitalsigns
Sep 15, 2020

I think replacement parts would be necessary, and replacing the rotor should not be a problem. Not sure if Patek would replace the bridge you noted. The other bridge pictured, which also has scratches, has a serial number (I believe), so Patek may decline to replace that one. Hope you got an amazing deal on the watch. These fixes won't be cheap and Patek will require a full service. Who was the dealer? What a butcher! John

WH
WH_
Sep 15, 2020

But with every following picture i realize that indeed the AD watchmaker massacred the finishing of the movement. Scary stuff, i'm really sorry this happened to you

JA
Jari from Finland
Sep 15, 2020

there are also other scratches as only those you had circled.

LA
Lambda83
Sep 15, 2020

the serial bridge also has scratches.. I'm wondering if Patek service centre is able to refinish the cote de geneve on the bridges / rotor

FA
FabR
Sep 15, 2020

If Patek decides to take over the job, then get a quote (and if necessary a lawyer) and inform your grey dealer that they will promptly reimburse all expenses. Hope you'll soon come to a fully satisfactory resolution to this incident...and that you can enjoy this beautiful Nautilus on your wrist! Cheers.

DD
DDM
Sep 15, 2020

Can you not get the dealer to cover AD repair or return the watch and search for a mint one?

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