Luxury Watch Scarcity: Demand & Collectibility
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Luxury Watch Scarcity: Demand & Collectibility

By patrick_y · Oct 29, 2022 · 74 replies
patrick_y
WPS member · Horological Meandering forum
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Patrick_y's thought-provoking post delves into the psychology behind desirability, questioning why consumers, particularly in the luxury watch market, are drawn to items that are difficult to acquire. He explores the interplay of marketing tactics, human competitiveness, and the perceived value of scarcity. This discussion remains highly relevant for collectors navigating today's competitive landscape for coveted timepieces.

Ok.  Let's admit it.  When there's a long queue out of a restaurant...  We assume the food must be reasonably good, right?  Same thing with watches...  It seems for most people, the longer the wait-list or the line, the more we want the product.  So...  When it comes to watches, when there's a waiting list for a Rolex Daytona or a Patek Philippe, that means it must be good right?  I mean, logic would suggest that if it's so difficult to procure, it must be good right?  

So...  Now, watch companies are just intentionally keeping people waiting in line.  People who wait longer in line, feel more special when they get the product.  Some consumer research studies even show that consumers are even more forgiving on reliability problems when they arise when they feel so special that they were able to buy the piece...  Consumers don't want to complain so much - since it was such a privilege to get the watch from their jeweler that they feel compelled to be gracious in return.  But had they been able to buy the watch from the store before the watch was very popular and the watch failed, then they would probably be more upset and feel more entitled to complain!  "I just bought this very expensive watch last month and it's already broken!"  

Maybe it's not about getting the watch?  Maybe it's about competitive spirit?  One watch influencer and collector recently admitted he was simply competitive "did I mention how competitive I am."  It seemed to me that he wanted to catch them all like Pokemon...  He further mentions that the value retention of Rolex is a factor.  He even mentions that his kids whom would likely inherit his Rolex would likely enjoy flaunting the Rolex.  So this competitive flaunting spirit seems to be another part in play of watch collecting - at least for some - understandable since watches are status symbols.  

When a consumer asks a jewelry store employee, "how's business."  Regardless of how business is, the jewelry store employee typically says business is good.  They want to encourage people to buy.  Even if business was down 20%, they wouldn't quickly admit this, as they wouldn't want to give a consumer an excuse to not buy.  No, they want to create urgency, business is so good, prices may be raised, inventory is low, you should buy now! NOW!  

It's a commonly known fact that about ten years ago, a very cool looking sports watch company specifically told its dealers to keep the showcase 20% full, to imply that the product was in high demand and in low inventory.  If someone wanted something, bring it out from the back and say, "you're lucky, we just got it in yesterday, it hasn't even been put into showcase inventory yet!"  This was done to make the customer feel special and make the customer feel that they were getting a special privilege to buy the watch.  There are a lot of tricks in the book...  

Hmm...  I guess if I were a restaurant owner...  Maybe I should hire a crew of beautiful people to stand outside looking like they're queuing.  That'll be the ultimate advertisement.  I suppose watch companies wouldn't do this, but they could certainly tell clients that there's a long 12 month waitlist, and when clients get that watch in 2 months, they can just be told they were "super lucky."  Everyone likes to hear that they're "special" or "lucky."  

So...  Why do we automatically like things that are hard to get?  Status symbol?  Competitive spirit?  We just really like Rolex Daytonas?  Value retention?  A convincing sales employee?  Those things are also darn good products?  A combination of all of the above?  What are your thoughts?  




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The Discussion
PA
patrick_y
Oct 29, 2022

Maybe it starts from our childhood? When our parents told me I can't have that new LEGO set, since I already had a dozen LEGO sets... Maybe it's that kid-in-all-of-us? Now, I just have to have that LEGO. Now, replace LEGO with Rolex.

MY
myles721
Oct 29, 2022

We as Rolex buyers, PP buyers or Omega buyers? I am an Omega enthusiast not a “collector” and as a kickboxer I was pretty competitive. I don’t feel that way about possessions…I bought my Omegas for me…because I use them in many cases for their intended purpose…not gonna lie when someone says they like a watch I smile. Having said that I have zero interest in what others think except that there are times when a fine watch is expected in certain situations. Lots of pleasure in the piece…zero pleas

UP
Uppersouth
Oct 29, 2022

We often say, “that model is hard to get” or “that’s a waitlisted watch”. We use these phrases because of the inflated grey market influences that have made these models exclusive by “price” or “relationship”, not rarity. If someone sees you wearing said “hard to get piece”, the flex is that you likely paid over retail to acquire the piece. I promise I’m not a snob, but this mentality and behavior is off-putting to me. I’m happy the watch industry has had a great boost in sales, but do feel they

GU
guycord
Oct 29, 2022

I would not buy them.... My current thoughts on the hot watches of the last couple of years….. PP Nautilus 5711. Looks OK but nothing special. I would be proud to wear one but not go out of my way to try and own one. PP Aquanaut 5167. Looks OK but nothing special. I would be proud to wear one but not go out of my way to try and own one. AP Royal Oak 15202. Looks OK but nothing special. I would be proud to wear one but not go out of my way to try and own one. VC Overseas 4500. Looks good, Would o

ZS
ZSHSZ
Oct 29, 2022

So here’s my humble view: Since you brought up Rolex, but as of late same phenomenon applies to most luxury items, cars, properties, clothes, restaurants, etc... It’s no secret I like Rolex, primarily because the product, the way they advertise “underpromising and overdelivering”not much “we are better than... watch “as other brands do. I bought Rolex when it was in almost zero demand, and personality can’t care less what anyone thinks when I wear one(or any other item for that mater), but to an

CL
Clueless_Collector
Oct 29, 2022

Creating that sense of scarcity, hard to come by and making you feel you’re super lucky. I see too many posts in forums now with ppl say “Got the call!” Such techniques has influenced a lot of interest and businesses, helped grow the secondary market and flipping. Hopefully the “correction” will have a wake up call to steer things back to pre 2020.

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