Dchang81
785
How is zeniths after sales service?
I've been tending towards brands with better after sales service nowadays. I was pretty happy with chopard, and pleasantly surprised with omega too. Just curious how the LVMH/zenith service experience is. I suppose my bar is not necessarily high, but with routine service, two brands sent me back nonfunctional watches accused me of damaging them. They had the audacity to ask me to pay for service again since it supposedly was my fault they sent it back nonfunctional. Another brand explained I need to make sure the watch was wound for the day and date to turn over......turns out there was a design defect in the movement.
How is zeniths after sales service?
I've been tending towards brands with better after sales service nowadays. I was pretty happy with chopard, and pleasantly surprised with omega too. Just curious how the LVMH/zenith service experience is. I suppose my bar is not necessarily high, but with...
I had a so-so experience with Zenith service - they have returned my Zenith Pilot 5011 with some dust particles under the crystal and the crown not turning smoothly.
But had an even worse experience with Tag Heuer service - they returned my watch with a damaged case back...