UN After Sales Service. Buyers Beware.
I am referring to a post from 'mrtorts' entitled "UN is garbage. Buyers beware". Our watchmakers from our service centers, who are dedicated Ulysse Nardin employees, would like to know more details about the repair problems you have encountered with your ...
Thanks a lot for taking the time to post this thread, Patrick.
Most often, the problem is in the communication. I'm sure that you can find a solution to this issue. Best, Nicolas
Well done on several fronts
first on gettng awareness of the subject person's otehr thread and second, making the effort to get in touch and to try to put things right. As an owner of UN, it assures me. Well done again!
Thanks for posting Patrik. And for those who don't know Patrik, he is the US President
of Ulysse Nardin. We conducted an interview with Patrik at a past PPro UN dinner event in late 2007. Interview is in link below: ulyssenardin.watchprosite.com Cheers, Anthony
Oh my, Anthony! At first, I thought you don't know who your president is ...
.. since the last time I checked the CIA World Factbook, I saw Barack H. Obama being the US president. But the rest of your post silenced my worries ... Best regards, Marcus
Thankyou Patrik and UN
this is what i call service with style congrats to you and UN for this post i am so happy to see your post
My experience with UN service...
was better than my expectations. First rate. Best, Rob
Ha, I hope we change that rather soon! ...
... not being impressed about the service call, but the part about not having a UN ... Regards, Marcus
Thank you for clarifying ...
... and making clear that Ulysse Nardin is very keen to keep the direct contact to its customers and to satisfy them! Regards, Marcus
I know Patrik professionally and personally...
He will take care of any irregularity if there is any. He takes his position and the reputation of UN very seriously and it's after sales service in the US is probably second to none IMHO. I have worked with Patrik on many occasions and can tell you he wi...
I have found
their Boca Raton service center to provide first class service as well as excelent turnaround time.