reintitan
2622
So I recently contacted a local AD looking for an Explorer I
Apr 27, 2019,13:11 PM
and they kindly and promptly get back to me (and I'm not disparaging the AD here):
"...you will need is patience as I don't know when we will be getting another Explorer in..."
I went and found a BNIB Explorer from a Grey-market dealer for a price less than I would've paid from an AD (including the sales tax). This watch is on its way to me now.
I politely let the AD know with my reply:
Thank you for the kind and prompt reply. Unfortunately, since you don't know when you will receive another Explorer I sourced a brand new one from another dealer and it is on its way to me now. I will definitely keep XXX Jewelers in mind when I am looking for another Rolex.
You probably hear this from other customers or potential customers but this "shortage" of Rolex sports models whether artificially created by Rolex to increase demand or not is really hurting authorized dealers from making sales. I hope you can advise your Rolex rep that customers are looking elsewhere to source their watches or even buying other brand's watches as a result.
Thank you for your time and have a great weekend.
So I wonder if Rolex's ADs find this acceptable that they are losing sales because they have no product?