Rolex

I have read and heard stories that when a Rolex watch is taken into RSC, they probably will ask you to get an overhaul done to the very watch. A lot of people complain such an overhaul is not necessary. I do not know how true that is. Here is my story. As...  

Will soon find out does the watch need an overhaul.

Almost every profession, if you were to go to their conventions, they have workshops on increasing income. Rolex is probably no different. I'm guessing that every watch that comes in they probably recommend a service. Every watch is progressively wearing ... 

Especially in watches which last a life time. Most watch manufacturers have neglected after sales services come first and not necessarily just owing the watch.

That would prove at least there is one watch manufacturer who wants to differ from the majority. I'll find out soon. To be honest, I do not really care. The watch was running fine, +/- 2 seconds per day, within the specification. It still has close to 3 y... 

If ever the watch is opened, why not go through it. Why does it have dust? What else might be wrong? Now is the time to check while we have it in here. Personally, I am not a fan of preventive maintenance. So I would never take my watch in until it stoppe... 

I do not wear any of my watch for more than 30 days in a year or even less. My experience with my watches is an overhaul is needed once every 7 to 10 years. Bringing in the Milgauss to Rolex maybe a mistake. I did hesitate. It is only a piece of dust. Tha... 

I also have a "surprising" story about my IWC GST alarm which went to the IWC schaffhausen since November, because the AD nor the Richemont Singapore can't (or don't want?) To service it. The watch is from 1998, so I have asked them to do a complete servi... 

I had one myself a few years ago. Cazalea

Dealer said “they all do that.”

A clicking sound that emiited during first 1-30 minutes after the alarm stop, when we turn our wrist? From what I have learned, thats the way old alarm JLC does. It does not bug me. Other than that, I did not experience any rattling or unusual sound.

That was the time IWC was struggling and launched the GST series. By offering you to replace the IWC movement with a new one in exactly the same specification, it could mean by doing so, the cost would be lower than getting someone to carry out an overhau... 

Wish Rolex would take a cue from eg Cartier's service policy. Cartier not only guarantees repair and service parts for all their watches, whether current models or 100+ year old vintage pieces, they also offered a complimentary service when replacing the ... 

experienced a company , be it Rolex or Patek Philippe or whoever tell me that my watch did not need a FULL SERVICE. They always want to do a full service. That’s just the “way they roll”. They have also ALWAYS without exception suggested some additional “... 

They offer free inspection while-u-wait. First instance, my Zenith GMT did not need an overhaul and I was told to bring that in three years later. Second instance, the in-house watch maker cleaned an oil mark on a balance cock. That was a Zenith Chronomas... 

"I bought the watch new less than three years ago, brand new and it's still under warranty. The fact that you think it needs a service means one of two things. Either you don't have confidence in your product. Or you just tried to extort money out of me."... 

To have a watch serviced due to dust on its index when the watch is still under warranty and not even close to ten years of old.

RSC called two days ago. I was told the reason for recommending an overhaul was based on the system showing the watch was purchased in 2013. I said I was puzzled and worried. " I bought the watch in an AD and now you told me the watch was already sold in ... 

So far experiences with rsc has been excellent. Love their after sales process. Omega would be similar. I had my then more than 7 years SMP checked (the early days when i thought watches should be serviced every 5 years or so) and they said my watch was f...