Thank you for the advices

Sep 05, 2019,00:27 AM
 

Not worked up, just feeling the hassle having to drop it off to the Hong Kong boutique; Since Hong Kong is still in the midst of resolving protests.

So updates on the Richard Mille boutique from Mandarin Oriental Taipei.

They gave me 2 options:

1. Due to this watch was not purchased at their boutique in Taiwan, this watch is not Taiwan Customs cleared. A Payment of around 35k USD on VAT and Import Tax has to be made prior to any other costs.

2. Drop it to Hong Kong boutique; where Hong Kong is Tax free.


There should be a third option on waiting for their technicians rotates to Taiwan boutique as they mentioned when I dropped it off, Taiwan boutique has the equipments to service rm-002.

But this option was never mentioned during the conversation until I asked. The reply was there’s a policy change on Tourbillon RM can only be serviced at Switzerland; Not in Singapore/ Hong Kong or Taiwan anymore.

So I will pick it up then drop it off to Hong Kong and see what’s up; Will keep updating on progress.










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Question on RM002 V1 Service Issues :/

 
 By: nhsu : September 4th, 2019-00:16
Hi RM lovers out there: I got this piece on secondary market around 3 years back, now it’s due for a health exam and some minor tuning. - Hour hands are slightly off ( accuracy is not the issue) - Torque indicator is off So I decided to take it to the Ric...  

Brought my RM 028 to service to RM in Switzerland.

 
 By: brauner : September 4th, 2019-00:37
Perfect service. I think this would be the best. They need only a few weeks and I could pick up on my way to holidays.

Contact RM in Switzerland directly...

 
 By: Cpt Scarlet : September 4th, 2019-01:11
and have them service your watch.

Is it acceptable? No

 
 By: nwk00 : September 4th, 2019-06:07
But no point getting worked up. I notice Richard Mille has been taking back the retail stores from their business partners and selling watches directly through their own boutiques. Maybe the store you visited is in the midst of winding down or won't last ... 

Good advice!

 
 By: Spangles - Dr. Tabby : September 4th, 2019-11:23
Dropping off at a boutique is good.

Thank you for the advices

 
 By: nhsu : September 5th, 2019-00:27
Not worked up, just feeling the hassle having to drop it off to the Hong Kong boutique; Since Hong Kong is still in the midst of resolving protests. So updates on the Richard Mille boutique from Mandarin Oriental Taipei. They gave me 2 options: 1. Due to ... 

Happy to hear it worked out for you

 
 By: nwk00 : September 5th, 2019-15:26
Sorry not saying you were worked up, just saying if you were(I know I would be) best way to deal with it is constructively. Surprise customs actually tracked whether a duties has been paid before on a specific item. This is the first for me. I am surprise... 

9 to 18 months seems unreasonable

 
 By: mark1958a : December 2nd, 2019-09:04
Too long.. Are they still quoting such a long turn around Time