For a respite from condescending, obnoxious and rude customer service people. I’ve visited that location twice in four years, and both times the sales person was helpful, knowledgeable, personable and treated me with unforced friendliness. And no, I was not wearing a Patek (a Reverso instead) nor was I attired in expensive clothes. When I remarked about the somewhat controversial reception the 40th anniversary Nautilus with diamond markers received, the sales person volunteered, “Oh, we have one we’re holding for a customer. Would you like to see it?” After I picked myself up from the floor and wiped the drool from my mouth, I said, “Why, yes. Yes, that would be nice to see.” And then out came the watch.