whit
558
stolen 3940
I am somewhat familiar with your situation. A client of mine had his watch stolen from his hotel room in SC while on vacation, he called me to let me know and I informed H. Stern. Ten or twelve years later, I get a call from Stern, the watch had come in for service. I thought that the watch would be returned to my client since it had been reported stolened as we had been instructed to do....but that was not the case. We would have needed to send a copy of the police report to Stern to show that the watch actually belonged to my client at that time. Of course, no one told us that was necessary and it was not a pleasant conversation with my client letting him know that he would not be getting his watch back, even though we had a copy of his sales receipt and the original certificate of origin filled out correctly which corresponded to the receipt. That was not enough.....you have to file the police report and send a copy to Stern and now maybe Geneva.
I am confident if you provide H.Stern with that paperwork, you are likely to get it back. I'll keep my fingers crossed for you.
why in theory only
By: Fallanden.ch : May 29th, 2009-20:39
First, Patek does maintain a list of stolen watches, they just don't share the list with all their Ad's. So are they saying it's OK to bring your stolen watch to one of our Ad's but you had better not send it to HQ? If you had actually sold the watch, the...
unfortunately
By: autowind : May 29th, 2009-21:19
that's not true. I've purchased watches from ADs, gray market dealers, and individuals from around the world. With the exception of those purchased from ADs, i've almost never known the original owner and often don't have any paperwork. This is particular...
police report
By: whit : June 1st, 2009-10:55
Simply filing the police report is not sufficient, you need to send a copy of the report to Stern or to Geneva. My understanding is that nothing can be done without it. To be on the safe side, contact Patek and ask what they require.
I think....
By: MiniCooper : May 30th, 2009-05:55
that some middle ground should be found You have my complete understanding and sympathies- I would be equally frustrated if one of my watches was stolen. The AD should participate more- they should have an updated list of (proven) stolen watches. but also...
stolen 3940
By: whit : May 30th, 2009-07:55
I am somewhat familiar with your situation. A client of mine had his watch stolen from his hotel room in SC while on vacation, he called me to let me know and I informed H. Stern. Ten or twelve years later, I get a call from Stern, the watch had come in f...
Do you remember the case in
By: Sonny : May 30th, 2009-21:22
Singapore a few months ago when a big AD salesman stole watches worth millions? He ran to Thailand and surrender himself later in the Singapore Embassy. I was wondering why he surrender? The chance of the interpol to find him in Thailand and many developi...
Stolen Watch
By: Fallanden.ch : June 1st, 2009-12:15
Thank those of you who properly understand what it must feel like to have a 3940 stolen from your home, only to find out that Patek really does nothing to help return the watch to you. Again, any complicated Patek at some point in it's life wil need the s...
