echauhan
3
sticking date fixed in 6 weeks
the sticking date on the caliber 324 SC on my 5153 was repaired under warranty and back in 6 weeks! A step in the right direction for Patek. Seems like they may be prioritizing warranty work these days. Just got it back yesterday, but running about 5 seconds too slow per day, before sending for service was near perfect at less than 1 second fast daily.. hoping this may correct itself with use and wrist time , perhaps they put in newer lubricants that need to break in ? has anybody noticed that getting a watch back from service needed some 'break in' time ?
Ahi ahi ahi!!!
By: japojapo : September 24th, 2014-10:30
I had a terrible experience 15 years ago with a 5004P. 2 seriuos technical problems at the split!! 2 times to Geneva!! No money problems, PP repaired it twice free and Mr. Stern each time gifted me a PP book for excuses, but I waited 2 TIMES 2 YEARS!!! Pa...
Thank you all...
By: carnegie : September 24th, 2014-11:39
for you encouraging responses. I really needed them now! I would like to ask those who did have this issue, whether it would happen again after the watch was fixed? Is that a problem with 324 movement that remains or it is just a quality control issue? I ...
For what it's worth...
By: bsodmike : October 1st, 2014-04:48
I do not believe there should be any limit on how many times you need to wind the movement (even if Patek say 10 times), as that click indicates you're protected against over-winding. One should be able to take a watch from a drawer, wind it to full sprin...
re
By: carnegie : March 28th, 2015-10:41
I was only told that the watch needed complete service. It looks like this is the answer that most of us got when this happened. Someone here said he has the reason but never told me what it was.
Happy for you!
By: watchmaven : May 21st, 2015-15:58
The people up at Henri Stern are very nice and I'm pleased to hear they are going to take care of the issue. Though we want and expect our timepieces to run perfectly from time to time there are issues with them.
Several points
By: watch-er : March 28th, 2015-15:18
PP uses a very fine oil but thin oil which tends to dry quicker than oils used by other brands. Regular wearing helps prevents sticking problems. These watches are meant to be worn, perhaps more so than others. Periodically putting the watch on a winder w...
Re let me clarify
By: carnegie : March 29th, 2015-20:24
Let me clarify here that my watch was only 1 month past the 2 year warranty so it was not really that old. Also, my AD ordered a brand new one for me when I got it (it was double sealed). Overwinding or under winding was not the issue here. The watch woul...