Friends, I have posted images of my well worn Patek 5196P on this forum. Last month, I sent my watch for a full service to PP including case refurbishing as my beloved watch has lived a life in the real world and not a safe.
Can you believe my horror when PP told my AD that they will service this watch, but will not refinish the case as it would be difficult for them to meet their 2 year service warranty if they did so? What kind of BS is this? Other manufactures have laser filled my platinum cases when needed.
Is this the best they can do? I suppose their marketing slogan should be “You never really own a Patek Philippe, only only store it in the safe for the next generation.”
Absolute garbage. I’m upset beyond belief as I thought they were above this nonsense.
So the real learning is that PP watches are disposable goods after all, if one wears them like any watch is supposed to be worn. This particular manufacture is seemingly incapable of restoration, even of their modern pieces.