Watch_kha_wen
1348
to provide an update
I have to admit that the camille fournet customer service (I spoke to Habib A.) is amazing. Very pro and provided very good and honest advices.
I've sent my bracelet back to them and they will do the necessary so it fits my watch before sending it back to me.
Will update again once I receive it back.
Cheers,
Kev
Camille fournit/Patek advice needed...
Hi all As some of you saw in a previous post I got a custom made Camille fournet leather strap for my 5056p. Problem is today when I went to the patek boutique in new Bond Street they refused to put the strap on as the pins were those with a release sprin...
Well what the PP staff told me is that
They should have told me to go for normal spring bars so the PP guys can switch them with my current ones in platinum Kev
I don t think ,when my strap was
Repleaced on my 5131 they used the same RG quick release bars the only thing important that the strap has to be so manufactured that has a place where the tab of the fits into ...
I'm not sure Kev. That's quite a big ask considering the huge volume of manufacturers and models they must have to cater for. I may be wrong here but I don't think it is a question of the
type of spring bar, but more an issue of what they are made of. I would check the reason they damage the case from Patek - I think it could be that they are made of a harder metal. My White gold Breguet has white gold lug screws for that reason.
Undertood, very frustrating ! Not ideal , but it should be possible to replace the spring bars with the Patek ones, but you will need to snip the quick release of the integrated one so
it can be removed - a decent watchmaker will be able to to this.
Well the PP watch makers said they could remove the easy release
Spring bars but would mean cutting the leather on the side which is making the strap more fragile... They advised me to call Camille fournet and see if they can replace it. Kev
I think that's the best route and its still probably worth raising the issue with CF Kev, its a fair assumption to make that, as they are the experts, they should consider the impact
that steel spring bars have on softer metals. Good luck and hope it gets resolved.
Afaik CF make it for quick release
springbars u just have to tell them ,have u mentioned what type of watch have u ordered the strap?
Yeah I did bring the watch when designing it at their boutique
That’s what surprised the PP staff Kev
What a shame
It is absolutely essential that the spring bars and case material are of the same metal or premature wear will occur at the point of contact. That will soon lead to the straps being ripped off the case. The only solution then will be to either replace the...
yes that's exactly what the PP person told me yesterday ...
I had no idea tbh. I'll speak to camille fournet tomorrow and see if they could kindly replace it for me... otherwise I'll end up with a brand new strap that I can't use.. Kev
Its just easier
to get the straps from PP. yes, they charge a lot more and take way more time but hassles like this are avoided.
Camille Fournet
has a much bigger variety and you can play with the designs. I ordered my last straps all from them. Much more fun and excellent quality. I always order the "straight" version without any metal pins. That works well!
Well it’s PP who sent me to CF
But I just had them on the phone and they told me to send the bracelet back to them and they will remove the spring bar for me. The customer service from CF is pretty good I have to admit. They were actually surprised the PP person did not try to help mor...
I have to say
Camille fournet staff have been very pros. They told me send it back to them and they will do the necessary and send it back to me. They were surprised the pp boutique did not make more efforts to help me though. Kev
i think this is the best option
you can send the strap back to CF and they will do the necessary to fix the problem. which PP boutique is this? Normally PP will order or have this in stock.
to provide an update
I have to admit that the camille fournet customer service (I spoke to Habib A.) is amazing. Very pro and provided very good and honest advices. I've sent my bracelet back to them and they will do the necessary so it fits my watch before sending it back to...
