Back from servicing.

 By: jomni1 : May 3rd, 2021-02:21
My Santos fell from the gym locker and I discovered the date doesn’t change anymore. Sent for servicing and it’s now back. They fixed it for free. Kudos to the team at Cartier Singapore.

This message has been edited by FabR on 2021-05-03 02:33:17


 By: jomni1 : May 3rd, 2021-02:23

Congrats to Cartier Singapore, indeed a classy gesture! ;-) PS: Picture inserted into the main post.

 By: FabR : May 3rd, 2021-02:34
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That’s really nice of them.

 By: Horo_Traveler : May 4th, 2021-04:17
Was there any case damage? Did they fix that too?


 By: jomni1 : May 4th, 2021-05:22
They fixed that too. No choice but to polish.

Great strap! Cartier?

 By: NautNut : May 6th, 2021-22:45


 By: jomni1 : May 7th, 2021-01:30
Came with the set.

Thank you. I like it a lot. I will follow up with my AD.

 By: NautNut : May 7th, 2021-19:46

Great to hear that some brands still treat their clients normally. ;)

 By: amanico : May 3rd, 2021-05:35
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Gym locker room floors are very dangerous to watches

 By: cazalea : May 3rd, 2021-13:57
Concrete and tile are the worst thing you could possibly drop a watch on. I’ve seen several damaged that way - even a Rolex whose case was slightly egg-shaped after impact.

You are very fortunate!



Bad for iPhones too!!

 By: Thomas_3 : May 3rd, 2021-14:23
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Yes, you can hear the screen crack even before it hits 🙁

 By: cazalea : May 3rd, 2021-18:46

See the results are much worse than hearing it.

 By: Thomas_3 : May 3rd, 2021-21:37


 By: jomni1 : May 4th, 2021-01:09
It was a very bad fall.

That is a beauty.

 By: Thomas_3 : May 3rd, 2021-14:23
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 By: Weems@8 : May 3rd, 2021-17:33
Cartier have an excellent customer service.

When my Tissot fell on the kitchen floor when i was catching a pack of milk in the morning, the Swatch group understood the accident en made my watch for free.

Great to read Cartier do the same.

Great service story. Also love your strap. Is it OEM?

 By: Chronometer (aka yacomino) : May 3rd, 2021-23:06

Yes. It came when the set.

 By: jomni1 : May 4th, 2021-01:10
Along with the steel bracelet.

Now, that’s standing by your clients.

 By: Horo_Traveler : May 4th, 2021-05:23
Bravo Cartier!