Comments:

Replying from an email notification...

 
 By: India Whiskey Charlie : December 6th, 2019-17:00
How is it done?  Hit reply and then what?  I tried every which way but I get a bounce.




The same happened to me when I was using an old email system

 
 By: cshimokita : December 6th, 2019-23:09
With my new email address I have no problems...
I will send you a PM as a test, please reply from email and via the WPSite PM inbox.

Casey

I can reply to PM's but not to notification of posts. [nt]

 
 By: India Whiskey Charlie : December 7th, 2019-09:50
No message body

I received two messages in my WPS PM inbox

 
 By: cshimokita : December 7th, 2019-15:31
what ever you did worked... replying from the notification should work, but with some email systems (at some times) there can be problems. I always reply from WPS PM inbox as it's reliable... Let me know if you want to do more testing.  In a few minutes I will reply from my notification.  Casey

Correct

 
 By: India Whiskey Charlie : December 7th, 2019-16:09
One was a reply to the email notification of the PM and the other was straight from the PM inbox. But, my question was how do you reply to an email notification of a post (not PM).

Test of Alert system...

 
 By: cshimokita : December 7th, 2019-18:13
Okay, now I  get your problem... I had never used the "Alert" function.
I have set this post to send me alerts... please reply to this message.

Casey

Test [nt]

 
 By: India Whiskey Charlie : December 8th, 2019-09:15
No message body

***** Documentation / restatement of the problem with examples

 
 By: cshimokita : December 8th, 2019-15:49
When you create a post or reply to a post there is an option to request "alerts" to your message by checking the appropriate box at the bottom of your message.  If you request "alerts" you will receive a PM to your registered private email inbox as follows:




When you open that PM (alert) message you see the following:



① REPLY ACTION To reply to this message post simply reply to this email message. 
..... NOTE: Please do not remove the ID in the message title.

② The email address of the sender

③ There is an ID number in the title

④ at the bottom of the message there are links to the original WPS thread




⑤ the "reply" is sent WPS (note the absence of a "title")




The message is sent to the WPS address from the alert message




The message is bounced... "No Reply Watchprosi." -and- "ERROR unable to process email".  The error message includes the text "Unknown forum"

____

I will forward the details to WPS technical support.

Casey

I can reproduce the error and will work on it. Thanks [nt]

 
 By: Bill : December 8th, 2019-17:11
No message body

Thank you Casey and Bill. [nt]

 
 By: India Whiskey Charlie : December 9th, 2019-07:57
No message body