What's the best way to care my Omega?

I have an Omega lady Constellation Quartz bought just 3 years ago. I see that it is working daily so that if the battery life finishes, I can immediately change it. And I handled it gently, without water getting to it, no knocks etc. Yet, when it stopped suddenly and I sent it for battery change, I was told, it is not the battery's problem but that I didn't service it during the 3 years.
I have many other cheaper quartz watches and everytime, when the watches stopped, I just change their batteries and they happily work on. I didn't expect the Omega to go down like this in just 3 years. Is there anything I should do not know about how to take care of it? Is Constellation Quartz that fragile? Sorry to have doubts but I am a novice in Omega. I should have bought the automatic one for maintenance free? Thanks for any good advices.

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re battery

By: mondodec : September 7th, 2007-20:35

The explanation that you were given sounds very 'fishy' to me. An Omega Quartz watch doesnt need the level of regular servicing that a mechanical movement does because there are so few moving parts. A quartz watch should run for many years with only batt...

Omega

By: blessedever : September 8th, 2007-00:39

Service it...

By: Gonzalo : September 9th, 2007-11:47

I agree that is not kind of explanation, of course it's not working, but a more profound explanation is requiered. Plese give your location, maybe I can help you.

Repair

By: blessedever : September 9th, 2007-23:02

Omega performance

By: arnok : September 10th, 2007-12:39

I own an Omega Seamaster Titane Quartz for 21 years now. It was serviced once, some 5 years ago when the titanium bracelet needed replacement (worn after 16 years almost continuous use) and Omega insisted on servicing the watch. It has kept faultlessly ti...

Omega