oliver.mellors
33
My experience
Jul 11, 2018,18:46 PM
Here’s my experience: On July 5, I got an email from an asst. manager at an Omega boutique I have done business with in the past. It said that the New Speedy Tuesday would be launching soon, around July 10 and to let them know if I was interested to know more details about the launch of the watch.
I e-mailed back immediately, and told them to please provide details. In reply, they said they would be soon getting details about the watch, and how clients could reserve the watch on launch day, and they would let me know as soon as they got more information.
The next thing I know, I wake up on July 10 and find out that all the watches are sold out.
Apparently, Omega kept their own boutiques in the dark, with the boutique manager telling me in an email, when I asked about the fact that they were all sold out, that he was just as upset as I was.
When I was at an Omega event on the west coast of the U.S. last year, a number of people present complained to the Omega VP who was present that Omega really did a number on west coast collectors that wanted the first Speedy Tuesday LE by launching it in the middle of the night. He said it wouldn’t happen again. So much for that reassurance.
We see this poor service/game playing all the time in the watch industry, with brands such as Omega, Patek and Rolex, thumbing their noses at people interested in their product, and creating artificial shortages of product or otherwise treating customers badly. If these brands think this is good marketing, they need to think again.