> "the over priced repair and the rough customer service"
That price is about right for an OP AD's watchmaker to charge for "full service". At least, I have been quoted nearly that before here in the States.
Don't you know, you should pay more for rough customer service? :^\
> "i did however, leave the watch to be repaired"
So, you have opted to pay for the new case? Does this price include a service to the movement as well? I would be very concerned about ceramic dust being all over inside of the movement now.