cazalea[Seiko Moderator]
17076
The setting mechanism is the most delicate part of many watches
Sep 25, 2021,21:06 PM
We hear stories about this frequently (you are not alone).
My watch mentor said it is the part of the watch the designers pay least attention to.
The parts are fragile and seldom decorated or made of high grade materials.
The actual shape/size/means by which the winding is done, or the adjustments are made, varies immensely.
Of course there is some degree of guesswork in how much pressure or distance your crown moves when operated, but my instructions from him were:
If something fails to operate as you expect, either winding or setting: PUT IT DOWN and come back later.
I am sure the service department can solve your problem.
dial-side movement images from the Naked Watchmaker / Peter Speake-Marin
Cazalea