Jaeger-LeCoultre

As Amanico had announced it... I crossed the milestone of 1 / 20th of a millennium this Sunday ... And I thought for a long time to know what would be the watch that I would offer to myself for this event. The range of possibilities was enormous ... Vinta...  

My understanding is that all Duometres have to back to Le Sentier to be serviced. Mechanical watches are temperamental little bastards. There are a million things that can go wrong. After it comes back from JLC it will look and perform perfectly.

Maybe It could be solve by replacing the screw on Thursday or… I have to send it for a service… Best Ø

We all must remember that you have good health, a beautiful family and certainly the ability to Acquire such a beautiful time piece is what is important I am starting to become a little bit more patient with minor disappointments in my life even though I ... 

Thank you 🙏🏼 Regards Gatsby

You will get it back at an even better condition

Best Ø

I've always been aware that the main thing is somewhere other than a watch problem ... it's just annoying ... and it happened the day after a great moment so I actually put it into perspective. The fact remains that it is frustrating and I cannot explain ... 

I will be extremely disappointed if that is not the case ... I think that might lead me to turn my back on this brand that I love. And when I turn my back, I never look back. La biz mon poto

Condolences, though, on the contents of the story! One question, though: do my eyes deceive me, or is the screw not fully seated in the original pictures? If it wasn't, that might explain how it came the rest of the way out when you wound it--you made the... 

Indeed either the screw was unscrewed and this was not seen during the inspection in July, or the screw broke. I do not see any other possibility ... and I think the first hypothesis is the most likely, unless it is a question of a brittleness of the stee... 

I would wear that JLC wrong. Great movement to see.

Best Ø

If the threadings in the screw are in the same direction as the barrel uncoupling movement, it will eventually loosen. Not sure if i can illustrate this well. One barrel turns clockwise, and the other barrel turns anti-clockwise. Therefore, the uncoupling... 

But as I’ve explained it… I only rewind it twice since July. Best Ø

I hope it gets rectified. As in automobiles, the more complex the engines are, the more problems can arise. It is a beautiful piece to behold. If it were me, I will shake off the feelings of disappointment and get it repaired. It has sentimental value. It... 

Best Ø

Complicated but beautiful women

marvelous, complicated as a perpetual calendar, sometimes sound like a minute repeater to remind you things, sometimes, poetic times like a lunar calendar, sometimes always late like the hand of a split-seconds… a all in one grande complication…

Their reps are quite snobby at times, I had a big quarrel with a brand manager in Singapore because they sent me my Geophysic user manual with a torn page. And the torn page coincidentally was in my native language. I suspected foul play. My previous navy... 

As far as I'm concerned the contact went well and was both understanding and caring. I am waiting for Thursday to go to the Paris store to see if the acts are consistent with the speeches. For the moment I cannot plead except for the inconvenience of havi... 

... bon anniversaire! Très belle sélection de cadeaux, parfaitement dans mes goûts Les petites touches personnelles sont sans prix, le reste est de la belle mécanique réparable! Best, E.

Au moins cette montre aura une histoire… espérons juste qu’elle ne dure pas un siècle sous l’angle des problèmes… je pense néanmoins qu’il y en a pour 3/6 mois d’attente avant que tout rentre dans l’ordre. Amitiés Ø

I had to calculate what 1/20 of a millennium is… Regarding your situation, I would like to share my perspective with you. I have had my fair share of heartaches with watches. In no particular order, I have had problems with De Bethune, Journe, JLC and als... 

I agree with you… there is much more important things than watches… good health, family and friends… Have a nice day Best Ø

I too sent my Duometre to JLC for service since I wanted to make sure it was well maintained even though it was working fine and also received back a watch that failed almost immediately. JLC eventually sorted it out after multiple services and I ended up... 

I have been patience to put it on my wrist and have to be again 😬 Love affairs need patience Best Ø

I have the same question as you ... either the screw was loose and it was not noticed during the check ... or it broke due to a fragility of the steel ... I do not see another explanations because I have only rewind it twice since July (Sunday tbefore put... 

Best Ø

The six month wait is torturing, and even then it had to go back again for 2 weeks for a small problem. But it is in perfect condition when i received it back the love for it get stronger. I am sure you will feel that too when you get yours. Time flies, y... 

And my Duometre may fly to le Sentier… and come back in good condition… maybe after 3 months Best Ø

Knocking on wood, i have no movement troubles with all my watches. My Omega have a strange crown feel, so i put it always on a winder to avoid unscrewing. I am afraid to buy another watch with a screw in crown. I never over wound a watch, i always think w... 

Will see soon if I have to wait and how long. Best Ø

So sorry to hear about this. Wishing your Duometre a speedy recovery 🙏🏾🙏🏾

the screw is broken… Metal particles have fallen into the watch and the mechanism is most likely damaged…. it is not good to get old ... Best Ø

Thanks to Jaeger Lecoultre Paris Vendôme Boutique, the watch is on the way to it’s birth’s place. I would like to thank the staff of the store for their kindness, their kindness and their professionalism ... For now everything is going as it should, well ...  

Hi everyone, On Thursday, after three weeks, I received a call from the watchmaker of the Jaeger LeCoultre boutique in Paris for my Duomètre Quantième Linaire. He explained to me that the regulator barrel screw was indeed broken and that it was necessary ...  

A problem when the movement was assembled. As this watch was almost unworn since then, the screw should not have broken. So, JLC should have taken the problem for free. Not happy for you, indeed. Not good for JLC, either. Best, mon ami. Nicolas

The passion is exhilarating, transporting with sometimes an excessive side which can play tricks… but at least one feels fully alive!

The reply from JLC is devoid of empathy, and it is a great shame given your obvious passion for the brand. I'm afraid they have lost not just a long-time supporter, but also deterred many others from venturing into this brand. Disappointing.

I had a JLC ultra thin moonphase in beautiful rose gold, and although it was a joy to wear, I let it go for another acquisition. Was seriously considering the new Polaris (due to your excellent review my friend), but am seriously having second thoughts no... 

Best

Nothing is possible without… Lack of confidence lead to suspicions, fear…

Best Ø

Just wanted to nevertheless express sincere congrats to your choice and having what you have dreamed about. Only thing is, I hope, no I still trust, your watch should and will come back in glory; maybe before you finally turn your back at LGM ! Thus take ... 

and yes "La Grande Maison" remains a fabulous dream factory… even if some of its representatives are unworthy of it…. it's always a question of people and excellence ... or mediocrity. I will see how JLC reacts ... But if they persist in the course taken,... 

I'm sorry to hear this, I share your sentiments completely. As mentioned earlier, I had some terrible issues with JLC with my Duometre, one of the many issues coincidentally enough was also barrel spring that snapped and unwound instantly as well. After m... 

this should therefore give beautiful babies ... ;-) the gestation time is just longer ... the time that she perfectly masters her subject ... but I found someone very attentive at the Reverso party, so I trust ... However, I wait to see if the ramage is u... 

Of course, JLC is not currently in an innovation phase (Except maybe in extraordinary pieces like the Reverso quadriptych for example). I also prefer - and this is personal - the period of the Amvox 2, of the Extreme Lab 2, of the creation of the Duometer... 

OMG... Recall of JLC Vendôme ... finally I have the confirmation that no intervention can be done without service ... (I'm waiting for the confirmation email... The words fly away and I have to admit that I'm not really confident anymore.) It seems that i...  

...  

What a pity: no watch should not have this type of problems and the brand taking no accountability is a real disappointment... I fully understand your position and the only way out is JLC to service it at their own costs, which does not seem to be on the ... 

I’m waiting you photo ! Best Ø

In this case, it seems like they are not even trying. Very disappointing to say the least, but my full respect to you for sticking to your principles.

I recently asked for a replacement dial on my Duometre because of a discoloration. They insisted on only doing it in the context of a full service (which it did not need as it was fully functional). So grudgingly I did send it in, waited for three months ...  

Jaeger LeCoultre makes very beautiful pieces ... Unfortunately the service does not match the excellence of their creation… And unfortunately we are more than two to have had a problem with a Duomètre… and JLC service…

solved by now. I stumbled upon this article by searching "duometre review". Not. a good sign for such a brand Personally I also have issue with two JLC Master Perpetual ultra thin (me and my brother both one each, just few months differences between the p... 

Unfortunately, the problem remains unresolved to this day. It's kind of my fault because JLC contacted me to meet me, but I've declined because of lack of time and also of desire. I honestly did not see what I could add to what I had already written in th... 

First of all I am somehow confident that JLC will find a solution for you issue and I honestly hope that you watch is now ready and you will enjoy it regardless of the "bad" start. To clarify my issues with the 2 JLC perpetual calendars: both myself and m... 

This has nothing to do with new or used so much as that the knew between the delicacy and complication of the movement and the high incidence of user error that they would be coming back to after sales service at a high rate. He does say this isn't necess... 

JLC has a quite affordable service and failure rate isn’t specific to JLC. Best Ø

many in the forums reported it too and other for IWC. This is really not ideal. But I wouldn't trust entirely a competitor, are Max Busser watches not coming back for service as often ? 😏

... And he makes his comment while selling his new mechanism www.watchcollectinglifestyle.com Best, E.

at x7 the price a different fish, I don't want to think about how much would it cost to service? probably the price of the JLC

Your banker is clumsy but also has good taste?

Best Ø

No « dear sir », nor the slightest form of politeness ... I must be getting old ... because I find the form of the sms in a property, not to mention that it comes from a house that claims to belong to the world of luxury and that it is a question of a sli...  

Hopefully all this will be behind you soon and you will look again at this watch as a great present for your 50th birthday! Take care, Best, E.

I hope everything is going as you wish dear Etienne. Duo is back... but the magic isn't the same... Amitiés

I hope the magic comes back as it is a beautiful watch celebrating an important milestone! Yes, things are good here, I hope it is the same for you! Best, E.

Thanks for your kind words. Things are good too here. Best Ø

Watch picjed up... The managing director was absent due to Covid. I went down to the basement of Vendôme boutique , gave the service ref to the customer director, then after some minutes the manager arrived... He seemed very stressed, at least more than d...  

This story just confirm that we now live in a world of virtual images. And JLC like other brands want to preserve their image at all costs. They should know that narcissism leads to drowning in the lake… In the particular case the lake of Joux is not far ... 

Brand marketing has no shame so the watches must stand on their own merits since the big brands aren't going to deliver on customer experience. Fortunately, I think the Duometres are excellent irrespective of the JLC brand. If anything, I'd like to think,... 

Best Ø

Jaeger LeCoultre makes very beautiful pieces ... Unfortunately all does not match the excellence of their creation

…complex. And the more complex these are the more parts and the more can go wrong and the more the expense to fix. Now, I wonder, was the watch guarantee expired already ? The repairs associated with a screw which unscrews or breaks whilst the watch is un... 

I've learned not to expect too much. In the end watch manufacturers and dealers are not our friends. It's about business and money. And with your disappointment you end up harming yourself the most. I can understand your disappointment and anger. But at t... 

the main things are elsewhere... Best Ø