Unusual for sure

Dec 27, 2020,06:55 AM
 

There will be slight scratches over time from swivelling back and forth, but yours look like grooves! Never seen before. I’d go back to the Boutique. Very sorry for you, but you seem to have received a full blown Monday morning watch... I’m sure JLC can set things straight for you!

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How usual is this?

 
 By: TheWindingStem : December 25th, 2020-19:52
Happy Holidays and hello! I have a quick question for you Reverso owners, are the scratches on the ends of the case where it meets the carriage normal to be this extreme? And is it normal for a brand new, sealed watch to come with these? To be clear, scra...  

Bad Manufacturing

 
 By: Timewarp : December 25th, 2020-21:51
Hi. This is totally unacceptable, I have 3 Reversos nothing like this. I suggest you go back to the dealer and ask for a replacement. These days if you have been following on this forum and others that there are quality issues with JlC.

For a brand new watch this is clearly not acceptable.

 
 By: ChristianDK : December 25th, 2020-22:02
A replacement should be in order.

Brand new and sealed?

 
 By: emcquillan : December 25th, 2020-22:16
Definitely you should have your watch replaced by the AD. If grey market new and sealed then my guess is the problem is the seller. Best of luck for a quick resolution.

Had different Reversos and always similar scratches.

 
 By: brauner : December 26th, 2020-00:11
Maybe an issue of construction.

Unacceptable imho

 
 By: Watchonthewrists : December 26th, 2020-01:17
Beter to show the AD and ask for another watch

No way I’d accept that

 
 By: 111forza : December 26th, 2020-02:53
Maybe my eyesight but are the screw heads also damaged?

Return it to the retailer ...

 
 By: Cpt Scarlet : December 26th, 2020-03:25
Totally unacceptable.

I’ve owned 3 reversos

 
 By: MiguelFlash : December 26th, 2020-07:37
And none have had that issue. I would return it

Unfortunately similar problems with my Duoface.

 
 By: myles721 : December 26th, 2020-08:00
This is indefensible. The more excuses that are made for JLC the more it emboldens Richemont to further denigrate an old and venerable name.

It’s called “built in character”!

 
 By: ZSHSZ : December 26th, 2020-13:40
But all jokes aside, no way I would accept something like that! Back to the AD, pronto! Keep us posted with the outcome.... Good luck, Zsolt.

Unusual for sure

 
 By: Ambos : December 27th, 2020-06:55
There will be slight scratches over time from swivelling back and forth, but yours look like grooves! Never seen before. I’d go back to the Boutique. Very sorry for you, but you seem to have received a full blown Monday morning watch... I’m sure JLC can s...