Jaeger-LeCoultre

Sorry to bother you guys with this as this may seem a bit picky. There is a "small" imperfection on my newly acquired Reverso Duoface that somehow is annoying me. On my watch the outer case is somehow a little bit higher than the "inner" case on the top l...  

once you see it yo ucan't unsee it

I don't own a reverso, but have a feeling that this one slipped through. Quality control.

If this is an issue of bad quality control or if the whole case mechanism is so complex that it's too hard to get it perfectly aligned? If the latter I think I could live with it.

Here's one I serviced, a few years ago. Sorry the photos were before cleaning, to show dirt accumulation. Base End of movement case The other end Movement opened Other half of opened case I hope this gives you some ideas. If the watch is brand new, have J...  

And yes, it is brand new. Bought at a JLC boutique 3 weeks ago.

If I just wanted to know the time I could just look at my phone.

if you look closely at the way that the watch body fits onto the carriage with the fixed rotation slot spigot one end and the holding ball bearings on closure at the other run and flip the watch body in the carriage groove and snap it shut and study it cl... 

I had JLC/Richemont in Munich have a look at it and they said it was not right and recommended to send it to Switzerland for a closer look. So I had it serviced in Switzerland and they replaced the "carrier". Took them about 10 weeks in total but now it i...