Hublot

pfang56
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Update on Sapphire Spirit of Big Bang - is Hublot quality decreasing?

Hi all

A few weeks ago I shared some very positive comments upon the receipt of my first Hublot - the Sapphire Spirit of Big Bang. I was extremely happy and pleased, and shared feedback that this is a strong contender for more “upmarket” brands like RM and AP.

Now the reality has begun to sink in - a few days after receiving the watch, I noticed some hazy marks in the inside of the case - like fingerprints. Note that as a transparent sapphire case, one spends time marveling at all of the details and brilliant angles of the watch.

Unfortunately - after bringing it to the dealer, we confirmed there was some kind of mark inside! As the dealer felt extremely apologetic, they offered a replacement watch in their case. I felt extremely lucky that they had one - and felt relieved for a moment that I could take home the timepiece.

But - the new watch had a rather large piece of dust trapped in the case! Wow. No go for me. Both watches got sent back to Hublot.

I am totally shocked and disappointed by this seeming lack of quality by Hublot - especially as this is one of the higher end models, AND this watch is likely going to be viewed and inspected more with its sapphire case.

I know many of you have good experiences - but what happened to me, twice, is really unbelievable. At this point the dealer has requested a new piece from Hublot - and I am anxiously awaiting the new piece.

So - I am wondering should I even accept this new piece? Is Hublot quality decreasing? Or, is this expected - a little bit of “you get what you pay for” given the seemingly strong value for money of the Hublot vis a vis other brands.

Would love to hear other thoughts!

Cheers
Peter

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