Money is paid out on delivery, and when the delivery is confirmed by the courier, not the buyer.
I recently purchased a Rolex Datejust for my wife via C24 (great experience from the AD whom I had several phone calls and email exchanges with - including lots of additional photos sent to me etc) but while away from home I received a notification that the watch had been “successfully delivered” and escrow had been paid to the seller.
Thankfully my wife was at home as she could go to the end of our driveway to check, as the courier having not received an answer fast enough on the gate intercom a short time earlier simply left the box on our gate post and left...naturally a complaint has since been lodged with the courier company!
No possibility to open and check whether the watch was ok, or in fact whether the box contained the watch at all..!?! Still, the escrow was paid out.
Delighted with the Datejust but I was quite surprised by this rather unsecured part of what is advertised as a secure service and process.
All the best,