I have a GO in for service at the USA service center. After about a month I heard from them last week that the watch needed to go to Germany, and to expect another 2 - 3 months wait for an update. Patience...
In canada there is no service center I guess so it was sent to Germany from the beginning. It actually took less than 2 months all in all so hoping yours will return to you soon. What model is it if you don't mind me asking?