Team, In addition to the Archive Extracts that we discussed last week ( Check here) , Zenith now has another service that is the Certificate of Authenticity. By using the Certificate of Authenticity, one can assure and demonstrate the complete originality of your vintage Zenith. Notice that this ser
Team,
In addition to the Archive Extracts that we discussed last week (
Check here), Zenith now has another service that is the Certificate of Authenticity.
By using the Certificate of Authenticity, one can assure and demonstrate the complete originality of your vintage Zenith.
Notice that this service requires the physical delivery of the watch to a Zenith service centers, boutiques or certified retailers. No watches can be send directly to Zenith.
I'm attaching the official word of the press release.
Cheers,
Nilo
TWO NEW SERVICES ONLINE !Two new services that have recently been made available to our clients through our Internet site: the Archive Extract and the Certificate of Authenticity services.
These services were developed to respond to the growing number of requests that we receive and are in line with a desire to establish a simple, accessible, efficient procedure which will enable us to ensure the level of excellence that we owe our clients.
THE ARCHIVE EXTRACT SERVICEThe Archive Extract service is designed for anyone in possession of an old ZENITH watch (not part of the current collection) and seeking information about it (namely the year it was made, in certain cases the name of the collection or model, the target market, etc.) through our website.
The amount of information we can provide depends not only on what we have in our archives but above all on the information supplied by the client.
To ensure our historians can do the most extensive possible research, we suggest that each client provides the number of the movement and good quality photographs, as well any other information that might be of use.
We commit to sending back an Archive Extract within 30 working days, which will, in most cases, contain the date the watch was manufactured in Le Locle and other information related to its production. Wherever possible, we will also provide historic catalogue extracts and historical advertisements along with this document.
The Archive Extract can only be ordered on the website and costs CHF 120. This will increase to CHF 150 if the client wishes to receive a paper copy of this document. We would like to draw your attention to the fact that the payment covers the research conducted by the Heritage Department. ZENITH commits to do everything possible in order to conduct the research but cannot guarantee that the result will be successful.
All requests sent through alternate means (e-mail direct, etc.) cannot be processed and will be re-directed to our dedicated web portal.
CERTIFICATES OF AUTHENTICITYThe option of ordering a Certificate of Authenticity represents another innovation and rounds off our client offer.
Contrary to the Archive Extract, which provides information on the basis of information provided and without examining the piece, the Certificate of Authenticity is based on an extensive examination of the timepiece conducted by one of our After-Sales Service specialists in collaboration with the Heritage Department.
The information in the certificate mainly refers to the type, case and movement. It may also contain information on the characteristics of the watch. If the complete examination of the watch reveals that part of the watch is not original, ZENITH reserves the right not to deliver the watchβs certificate of authenticity.
The owner of the timepiece subsequently receives a quote for the Certificate of Authenticity, accompanied by an offer from the After-Sales Service for restoring and servicing the watch. If the client does not wish to have his timepiece restored, the Certificate of Authenticity will cost CHF 500. In the event of the watch being restored, the Certificate of Authenticity will be free of charge.
Each timepiece must be sent through our service centres, our boutiques or our certified retailers. No watches directly sent to us will be processed.
Thank you for your attention and invite you to discover these new services and familiarise yourself with the general terms of sale by clicking on the links below.
www.zenith-watches.com
We are delighted to be providing these services online, representing a tangible token of prestige and of watchmaking passion, and we sincerely hope that you will not hesitate to suggest them to our historical watch enthusiasts.
