Watch Service, Repair & Restoration Specialists List
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Watch Service, Repair & Restoration Specialists List

By SALMANPK · Jun 9, 2026 · 3 replies
SALMANPK
WPS member · Horological Meandering forum
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SALMANPK addresses a critical concern for luxury watch collectors: finding reliable service and restoration for independent, vintage, and startup brands outside of OEM networks. This master list, initiated with guidance from Nicolas, aims to become a vital community resource, ensuring the longevity and performance of unique and historically significant timepieces. It highlights specialists capable of intricate repairs, component manufacturing, and meticulous restoration.

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One of the major concerns I've seen on WPS is who and where will our Independent, Vintage and Startup Brands watches be serviced especially if the Principal moves on.

On the Direction of my Sensei Nicolas I am initiating this post which hopefully becomes a Repository of Knowledge going forward with regards to Servicing our Timepieces by Specialists outside of the OEM network and those that can handle the repair and service of watches made by Independents and Startup Brands.





I would like to Request that if you reply to this post to put The Brand Name of Watch, Name of the Service Center, City and Country where the Service Center is located in the Title and Details regarding your experience with them, their contact information or any other pertinent details in the body of your post.

I'll get the ball rolling.

1. Frank Jutzi, Wichtrach, Switzerland

Overhauls and repairs of watches of all types and ages Specializing in antique clocks.Manufacturing & reconstruction of watch components.

2. Chronoglide, Grootschermer, near Amsterdam, The Netherlands

Founded by master watchmaker Kalle Slaap, the company specializes in the restoration and repair of exclusive, vintage, and high-quality mechanical timepieces.

3. Classic Watch Repair, Hong Kong, China

Globally recognized as the absolute authority on Rolex bracelet restoration. Michael Young is famous for saving structurally "stretched" and structurally compromised vintage bracelets that other watchmakers declare unrepairable.

4. Causemann Zifferblätter, Frechen, Germany

Highly regarded, family-owned German specialist based in Cologne that has been restoring vintage and antique watch dials since 1920. Spanning three generations, they are famous in horological circles for meticulous, museum-quality dial refinishing, pad printing, and crafting custom one-of-a-kind dials.

5. LA WatchWorks Pasadena, California, USA

They specialize in reshaping worn watch cases. This includes laser welding deep dings, redefining original factory case geometry, and recutting chamfers.

6. Precision Horology located just outside Ottawa, Ontario, Canada

Run by Ashton Tracy, a WOSTEP-trained master watchmaker with prior experience at Rolex, the workshop specializes in servicing and restoring pre-1980s timepieces.

7. Andreas Strehler, Sirnach, Switzerland

The team can manufacture almost any missing or damaged watch component (from base movements to complex chimes) using a mix of modern CNC machines and traditional handwork.

8. Roland G. Murphy, Mount Joy, Pennsylvania, USA

Murphy and his workshop specialize in the conservation, service, and complex restoration of both modern luxury timepieces and rare antique clocks and pocket watches. Because RGM operates as a vertically integrated manufacturing facility, they possess the capability to engineer and produce entirely new replacement parts in-house for watches when original components are no longer attainable.

9. R. McMahon Watchmakers Adelaide, South Australia

Operating a workshop with complete vertical integration, R. McMahon Watchmakers blends modern CNC platforms with vintage precision machines (like Hauser, Lorch, and Schaublin). They routinely engineer completely new mechanical movement parts and watch cases to strict tolerances when original components are missing.

10. Vintage Watch Fever, Essex, UK

Specialist dealing in servicing, and restoration of vintage timepieces. Owned and operated by watchmaker Stefan Stefansson, the company provides expert watchmaking, repair, and bespoke customization services.

11. Décovi SA, Vicques, Switzerland

Décovi is world-renowned for mass-producing and decorating core internal movement components and external casings.

Oscillating Weights (Rotors): The company machines more than one million rotors annually for the world's largest luxury watch brands.

Movement Components: Produces barrel drums, covers, date discs, wheel blanks, and perpetual calendars.

Exterior Casing: Manufactures premium bezels, case backs, turned middles, and casing rings.

12. Ultra Vintage, Russellville, Ohio, USA

A family owned watch and clock repair shop operated by Andy Lewis located in Southern Ohio. The shop consists of two watchmakers and one clockmaker, with more than 60 years combined experience.

They specialize in accurate vintage watch restoration and watch and clock servicing focusing on 1940's to 2000's wristwatches including chronographs, military, dive, and complicated watches.

13. Steven Hale Watch Restorations Ltd (SHWR), Watford, UK

Independent watch repair and restoration workshop based in the United Kingdom specializes in servicing both modern and vintage Swiss-made timepieces, using original parts and providing standard 2-year guarantees.

They use CAD and custom tooling, they can re-manufacture obsolete or rare vintage components. Most standard repair facilities would consider these parts impossible to reproduce.

14. RO&RO Uhrmacherhandwerk Vienna, Austria

Robert Sirucek, who co-founded the business in 2006 alongside Roman Söllradl. Highly regarded among watch enthusiasts and global collectors for tackling high-effort vintage restorations and repairs that standard centers might decline.

15. Martini Gian Carlo & Co. Parma, Italy

Specialized workshop for vintage and luxury watch restoration. Built a reputation as one of the best in the world for advanced micro-mechanics, aesthetic case restoration, and laser welding. Their ability to restore flattened cases, reshape bezels, and perfectly replicate original factory finishes makes them highly sought after by collectors.

16. atelier-horloger.fr, Paris, France

Christophe Gosteaux is a highly skilled mechanical and materials engineer who transitioned into a professional watchmaker and vintage watch restoration specialist. He operates a physical workshop in Cambrai (Northern France) and travels weekly to Paris (3rd arrondissement) to meet clients by appointment. He also handles projects via secure postal mail. Provides Repair, maintenance, and high-end restoration of vintage, antique, and collectible mechanical watches (including advanced skills like reluming hands and dial restoration).

17. Lee Byung-Ken, Seoul, Korea

Master watchmaker Lee Byung-ken operates a highly sought-after, traditional watch repair workshop in Seoul’s Sewoon Square. With over 50 years of experience, he is globally renowned for his ability to expertly repair, restore, and hand-craft tiny internal parts for ultra-luxury and vintage timepieces.

Source: Google Images, New York Times




This message has been edited by India Whiskey Charlie on 2026-06-09 15:36:28

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BE
Besançon
Jun 9, 2026
Great idea !! I know RGM, have sent watches there for repair and service (Omega, Minerva and others), and have two of his watches. Roland is approachable and will answer

…your questions. Service is ok. Now, for me the best watchmaker I have ever dealt with is: Alkis Kotsopoulos at Swiss Watch Repair Co. 212 758-3224 in New York City. After years of suffering, in my experience, the awful service of Stern in NY and Geneva (Patek Philippe), Alkis changed my life with watches. He’s the only watchmaker who could ever adjust a Patek Philippe to run accurately, two of them in fact. Alkis honors his craft. I believe he only accepts high end pieces as he’s the Lange auth

EI
EinPA
Jun 9, 2026
In Pennsylvania

Chronotek They are outstanding

MH
mhz vph
Jun 9, 2026
Seiko is hardly a defunct brand

But their catalog is so enormous that older and rarer watches can be difficult to service. In the US, Spencer Klein of Klein Vintage Watch is an absolute master of the craft. Nobody better for vintage Seiko.

SA
SALMANPK
Jun 9, 2026
Repair Shops in America

Thanks and Credit to Gear Patrol for compiling this list based on the feedback from their readers. www.gearpatrol.com / 1. Connecticut Timekeepers Their website is impressive and full of information, and the shop has worked on timepieces from around the world. The shop’s master watchmaker, Matt Miner, looked over my Grandfather’s Hamilton pocket watch (handed down to my father and to me) from the 1930s and was very impressed. Luckily, I had kept the watch covered so it wasn’t exposed and

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