Rolex GMT-Master II 'Root Beer' Waitlist

Key Points from the Discussion

• A contributor shares an anecdote about Mercedes car sales to illustrate that exclusivity can increase desire, suggesting that long waits for Rolex watches might lead to greater appreciation, comparing Rolex's market position to Mercedes' past.
• A user confirms that long waits are common for popular Rolex models like the Daytona and Blue Skydweller, suggesting that a 1.5-year wait for the 'Root Beer' GMT-Master II, being a two-tone and more expensive model, might be considered relatively shorter.
• Another contributor notes that ADs and boutiques offer inconsistent experiences, ranging from excellent to poor, and suggests trying to find the 'Root Beer' in South America where it might be more readily available.
• A user confirms the poor service at the New Bond Street boutique and other London Rolex locations, attributing the 'arrogant attitude' of sales staff to high demand exceeding supply for popular models.
• The original author reiterates that the staff's attitude, combined with the long waiting list, was a significant deterrent, especially for younger collectors who may not have extensive collections or patience for multi-year waits.
• A watchmaker friend of a contributor states that Rolex sends very few watches to ADs, leading them to sell popular steel models only to established clients, with waiting lists effectively closed for new customers.
• A user advises finding an AD known for good customer care or considering brands that prioritize customer service, sharing a local story about a farmer who bought Mercedes cars from a different dealer due to poor treatment.
• A contributor emphasizes that unacceptable staff behavior should be challenged, expressing confidence that Rolex management would not condone such treatment.