Luxury Watch Theft & Security: Community Update
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Luxury Watch Theft & Security: Community Update

By patrick_y · Aug 2, 2023 · 22 replies
patrick_y
WPS member · Horological Meandering forum
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Patrick_y, a dedicated WatchProSite contributor, provides a crucial update on the armed robbery of Heller Jewelers in San Ramon, California. His initial report brought to light the alarming incident, and this follow-up details the significant progress made in apprehending the perpetrators. This article highlights the innovative security measures being deployed in luxury retail and the complexities of the justice system in such high-profile cases.

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In March 2023, I broke the unfortunate bad news that Heller Jewelers, a jewelry store that carried Rolex and Cartier products had been robbed in San Ramon, California.  An upscale suburban town near San Francisco.  Crime in the city of San Francisco is not uncommon, but crime in the suburbs of San Ramon is somewhat uncommon as the town is known to be a safe and family friendly town.  

Here is the original article:
www.watchprosite.com

The robbery occurred while the area was full of people and families, many parents with children had to run for cover once they realized what was happening.  The thieves brandished multiple weapons and injured at least two employees in the jewelry store.  A restaurant and a Williams Sonoma adjacent to the Hellers Jewelers harbored frightened shoppers while the violent robbery was occurring.  Shoppers remember hearing shouting, screaming, hammering, glass breaking, and more in what must have been a terrifying and helpless several minutes.  Some shoppers still have some trauma from the incident.  

Well, I have an update for you.  And there is a sliver of good news.  

As of right now, there are five suspects in custody.  The FBI and other Federal Police agencies had gotten involved with the robbery.  The store reported to the police that the robbers had also taken a secret GPS device on accident during the theft.  I speculate that this device was hidden in a piece of jewelry or in a watch or hidden inside one of the display pillows that watches and bracelets are common wrapped around.  The GPS device helped the police ultimately gather enough evidence which lead them to now have five of the thieves in Federal Custody.  It is unusual for Federal Police to get involved in such a case.  

I was not aware that there were such usage of secret GPS location devices hidden inside jewelry or their displays.  But this is extremely good news that the hidden GPS device did its job, and helped police catch some of the thieves.  It would've been likely that the device was damaged, not fully charged, dislodged, or left behind during the robbery.  Perhaps stores will use several of these GPS devices to increase the chance that a thief will actually be tracked with the GPS device.  Either way, this is an excellent deterrent.


https://patch.com/california/sanramon/5-charged-connection-san-ramon-smash-grab-report


Heller Jewelers is a family run jewelry store that has been in business for decades in the San Francisco Bay Area.  Not only is the physical loss of the goods very damaging, increased insurance costs, traumatized employees, long-term injuries, and more all contribute to greater difficulty to do business.   While I of course wished this had never happened to Heller Jewelers, I suppose the fact that some of the perpetrators were caught is a sliver of silver lining to a bad situation.  On behalf of all of our readers, I wish the best to Heller Jewelers and all the employees and patrons whom were nearby that extremely traumatizing day.  





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CL
Clueless_Collector
Aug 2, 2023
Well, let's hope these crooks get locked up for good and not be released the very next day....

PA
patrick_y
Aug 2, 2023
Hopefully!

They should stay in jail for a very long time. Years, preferably.

LA
LarsG
Aug 2, 2023
I remember when you wrote about the robbery. Good to hear they caught the thiefs.

I was not aware of hidden gps trackers. Smart. 👍🏻 Enjoy!

PA
patrick_y
Aug 2, 2023
Yes! My first time knowing about them too!

Good job insurance companies, the insurance companies are probably requesting this to be done.

DA
DarrenKats
Aug 2, 2023
We shop/eat at this beautiful center fairly regularly. Great to hear the thieves have been caught! Thanks for the update.

PA
patrick_y
Aug 2, 2023
Yes! Renzo Piano was the architect!

It is a nice place. Built not only to be a mall, but a community center as well. Hopefully they catch all the thieves. Sounds like they've only caught around half of them.

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