WPS member · Horological Meandering forum
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jporos shares an unexpected gesture of appreciation from Louis Erard, a SIGG water bottle and patch, received after a delay in his Louis Erard x Alain Silberstein watch order. This post highlights Louis Erard's commitment to customer satisfaction and sets the stage for anticipation of future collaborations. The community's discussion further emphasizes the positive impact of such thoughtful brand engagement.
When I ordered my Louis Erard x Alain Silberstein, it took a few more months to deliver than Louis Erard originally scheduled. Today, I received a nice SIGG water bottle and a patch thanking me for my patience...
In the SIGG box...
nice patch too...
a wrist bottle shot...
Very nice of Louis Erard to remember this! I am really looking forward to the Louis Erard x Vianney Halter collaboration coming out in a week!
Key Points from the Discussion
- Several community members also received the same thoughtful gift package, reinforcing Louis Erard's consistent customer appreciation.
- The gesture was unexpected by many, highlighting Louis Erard's proactive approach to customer relations in an industry where brands often fall short.
- The community expressed strong approval for brands that prioritize customer care and acknowledge commitments, especially regarding delivery delays.
- The post also generated excitement for an upcoming Louis Erard x Vianney Halter collaboration, with some members speculating on its design influences.
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