IWC Schaffhausen: Service and Repair in South Tyrol
Service

IWC Schaffhausen: Service and Repair in South Tyrol

By Cardio · Aug 17, 2024 · 11 replies
Cardio
WPS member · IWC forum
11 replies1519 views14 photos
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Cardio's recent hiking adventure in the Catinaccio mountains serves as a compelling reminder of the unpredictable nature of both the wilderness and vintage timepieces. His detailed account of an unexpected water ingress into his IWC Ocean 2000, and the subsequent factory service, offers invaluable insights into the realities of owning and maintaining a legendary tool watch. This article explores the balance between preserving horological history and ensuring a watch's continued functionality.

I did some hiking in the Catinaccio in late June. Weather was unusual compared to previous years during this time. Before my arrival, an unseasonal storm came through and dumped quite a bit of snow in the mountains. Making mental plans that my plans might be severely disrupted, I nevertheless headed up from the Veneto area. Thankfully, the updates from the rifugios were positive and with some caution, most of the trails I planned to use were opened. I had the good fortune to hike up 542 that Monday, and barring some tricky spots, reached the glacier basin Gartl (where they also filmed 'Cliffhanger' long ago on the peaks of the Vajolet towers). It was magical, and the food was very good at 2700+. The descent back on 542 was quite the opposite; it was more than tricky and I slipped a number of times on steep snowfields. Thanks to the gracious help of fellow hikers who were fortunately right behind me, I was helped several times so that I don't slip further downhill. A little shaken but otherwise unhurt. An elderly gentleman right in front of us broke his ankle on the way down and we had to witness the entire Pelican rescue operation for him which was torturous for him to say the least but for me, an awe for the tireless dedication and expertise of a crew of mountaineering and voluntary rescuers in action and truly, how treacherous the mountains can be (or as they say, #prudenzainmontaga). 

Slipping on thick and steep snowfields incurred other cost than trauma. My Ocean2000 was probably caked with some melting ice and dirt, and when I reached my room (finally!), I proceeded to rinse it under the tap. And then it happened when I saw it again in the morning. Moisture--lots of it--got into this legendary watch (see photo), and when I realized what happened, the true cost of this adventure sank in. The patinated tritium dial would be replaced as the first certainty, and the cost of repair would be exorbitant (both sadly turned out to be true...). Miraculously despite the water damage, the watch continued to tick and kept time flawlessly. Upon return (nearly two weeks later), I immediately headed to the boutique and turned the watch to service. 

What I received was should I say...nearly a brand new watch. The dial was replaced; the inside of the glass was cleaned so it appears strangely sparkling and with great clarity even from afar; the entire watch was sandblasted (unevenly I might add) and looked very grey and feels a tad rougher than the older patinated bracelet; the black enamel 'OCEAN' was blasted clean with some show of the glittering metal underneath (sigh). I think they also replaced the bezel, originally with two small dent-holes, with a brand new one. The crown on the other hand looked like it came from a different batch of titanium manufacture: brighter and smoother in contrast to the bracelet. I don't mind these discrepancies--I am still alive.

I suppose the watch now looks older yet new-ish, and with one more adventure to tell in its journey with me. 










Sentiero 542




Rifugio Re Alberto 1




Rifugio Passo Santner




Waterlogged




Marmolada






Serviced


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The Discussion
S
S F
Aug 17, 2024

Hope you got back all the old parts including the dial after service. If the old dial is useable, you could consider to get a 3rd party watch maker to put it back after expiry of the service warranty.

CA
Cardio
Aug 17, 2024

Unfortunately, no, I did not receive the old parts. I should also add that the hands were changed as well. The dial was badly damaged. The watch had not been serviced for nearly 15 years or more (I don’t wear it regularly…) which was the likely reason for a broken gasket with all the air travel and rinsing.

S
S F
Aug 17, 2024

Nonetheless, the watch sure came back looking good to accompany you for more serious hikes!

CA
Cardio
Aug 17, 2024

…I felt bad too but as it is, I am quite glad to be all ok without a scratch. I had some time to reflect on how it might have turned out and I am glad those larger probabilities did not turn into reality.

GW
GWIS
Aug 17, 2024

Thanks for taking us on the hike with you. All the best, Jon

VI
VinnieD
Aug 17, 2024

but as you wisely put it, your are well and this is all that matters. Your IWC is a little different now but its differences are a reminder of your cool recent adventure. Thanks for sharing your story, which serves as a reminder to service our watches on time

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