Service Issues…

Dec 08, 2021,07:36 AM
 

Hi - I recently sent my partners Tag Carrera for a service as the watch had stopped. €500 and 3 months later it came back….5 mins fast per day and stopped working within a week. How can that happen?! I take it there is no QC any more…
Not sure I want to send it back again - perhaps I should ask for a refund and a free repair? Does anyone have similar experience and advice? Thanks


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That’s very frustrating …

 
 By: Cpt Scarlet : December 8th, 2021-09:59
Do you know where your watch was serviced, AD workshop or TAG Heuer Service ?

Hi - my AD sent it to Tag…

 
 By: Millhoose : December 9th, 2021-13:58

In that case …

 
 By: Cpt Scarlet : December 9th, 2021-14:55
You should return it to the AD and explain your dissatisfaction. Let us know how you get on.