patrick_y[PuristSPro Moderator]
28400
The AD is one thing, the individual is the weak link...
Jan 24, 2021,23:19 PM
The company BUCHERER has a good operations protocol standard. The question is if the employee follows it. It can be a great company, but you can get a bad employee.
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I'm glad that you had a positive experience with C24!
By: patrick_y : January 23rd, 2021-15:20
I'm sure there are many positive experiences on C24 and this article was definitely not to disparage C24. But it's important that we are always careful and that we know what we are doing. As you mentioned before, many people have been tricked by good fake...
Interesting!
By: MTR : January 23rd, 2021-15:42
After ordering you send the money to an escrow account at C24. BUT my information is that the money is paid out upon delivery. Then you have 14 days to check the watch and report a problem. Be aware that the money already has been transferred to the selle...
Correct.
By: NoH : January 24th, 2021-06:44
Money is paid out on delivery, and when the delivery is confirmed by the courier, not the buyer. I recently purchased a Rolex Datejust for my wife via C24 (great experience from the AD whom I had several phone calls and email exchanges with - including lo...
These are exactly the cases I fear, dear Niall!
By: MTR : January 24th, 2021-08:50
Thank you for your experience report. At the end you were very lucky. Thank God I haven't had any negative experiences yet. But I had read the terms and conditions carefully before placing my first order on C24. And then I immediately noticed this procedu...
I am afraid
By: MTR : January 24th, 2021-13:43
you are right... I love to wear my watches and don‘t see them primarily as an investment object. But of course I don’t want to be cheated either. I hope that the expertise of my AD (Bucherer, they have very competent, committed watchmakers there, as far a...
Depends how you define "bad/incompetent" as I think they're all bad...
By: patrick_y : January 25th, 2021-10:54
It's like airlines, they're all bad. Banks, they're all bad. The problem is that we don't have alternatives. I recently met a saleswoman who knew very little, and in fact she knew some things that were incorrect. She wasn't very good. But she wasn't offen...
This was the first watch I saw today on Chrono24!
By: patrick_y : January 23rd, 2021-15:26
Today, I logged on, put in a specific search term, and this was the first watch I clicked on! So just a coincidence. Not all posts on Chrono24 are this bad, some are better, some are worse. The bad posts are far from rare. I even saw two exact identical p...
A wonderful response!
By: patrick_y : January 23rd, 2021-15:57
Thank you FabR! I agree, this ad is just pure incompetence and low standards. While there's no mens rea (criminal intent) it is definitely very incompetently done! I too am very much a follower of #3. Always buy new from an AD. I've only bought used watch...
In my world (😊) I have made
By: MTR : January 23rd, 2021-15:33
good experiences with C24 and have bought some watches there successfully. So far! But I always have the watches checked by my trusted AD. After ordering the money is in an escrow account at C24 and is only paid out upon delivery (they call it „trusted ch...
Great Post Patrick and all very valid points....
By: SALMANPK : January 23rd, 2021-15:36
have to do our homework and due diligence when buying and selling, To Err is Human, and if such it can be forgiven but if intentionally done now thats where we have to draw the line always. S
Very true and very balanced!
By: patrick_y : January 23rd, 2021-16:15
Lots of lawsuits and torts in the watch world. I hear about them all the time! I hear of a few to several a year!
I'd rather be limited than to be scammed...
By: patrick_y : January 23rd, 2021-16:21
Thank you for reading. For me, part of the fun is the purchase process and the hunt. Yes, buying off Chrono24 is convenient, and it gets you the watch... But sometimes you don't know what you're really getting!
Agreed!
By: patrick_y : January 23rd, 2021-16:31
Most important part is to be happy, but not ignorantly happy.
You're welcome!
By: patrick_y : January 23rd, 2021-16:32
That Cartier post didn't look too good to be true though... The price isn't too low for market. It's just a bad example.
eBay said they have authentication procedure for watche above $2k....
By: Clueless_Collector : January 23rd, 2021-17:03
But when I see some of the fake Patek Philippe listings...I shake my head. They should first authenticate or prohibit the listing of fake watches in the first place and not waste people’s time. What if seller said they didn’t receive the watch or denied t...
So far this eBay thing isn't working too well...
By: patrick_y : January 24th, 2021-00:59
Of course, the program manager is getting a big bonus because there's been some percentage increase in transactions and values, but overall, in my opinion, it's not working great. The problem is that the buyers and sellers on eBay haven't changed. It's st...
If I were to buy the watch I would expect the extra AP caseback
By: Brandon Skinner : January 23rd, 2021-17:07
Well spotted Patrick. Very recently I was asked by a friend to help source a Monaco for her husband for their 20th Anniversary. The watch I was able to find was on eBay, and eBay themselves were the seller. The watch came with something wrapped around the...
Gee! That's criminal of eBay by my standards!
By: patrick_y : January 24th, 2021-01:01
Sometimes you get what you pay for; this watch might've been attractively priced, but there were two screws bouncing around in the movement! You should write a review of that and post that here! Not a lot of our readers have bought on eBay to my knowledge...
A longtime ago
By: Weems@8 : January 24th, 2021-13:55
my father bought a Sigma camera lens at eBay. When it arrive, it doesn’t work on his Canon. Contacted the seller, and he said, ‘the lens worked fine on my camera’. So that was also the last time buying at eBay for ones and for all. In modern language eBay...
Thank you so much Patrick
By: Gelato Monster : January 23rd, 2021-19:13
You have reminded us. Hopefully none of Purist friends make such mistakes in future.
Chrono 24
By: artp1085 : January 23rd, 2021-19:45
You certainly have to be wary about buying on the internet. On the other hand, I sold 2 watches on chrono 24 and both parties were pleased with no problems
Looks delicious!
By: patrick_y : January 24th, 2021-11:35
I don't drink coffee. The last time I had an affogato, at a dinner with friends, I woke up at 3AM, and couldn't go back to sleep! But that sure does look tasty!
Coffee
By: Weems@8 : January 24th, 2021-14:16
I drink to much coffee, but today i took only 5 cups. I can sleep, because my body is used to coffee. ...
Yikes
By: Gelato Monster : January 25th, 2021-04:29
You are absolutely right. Most reviews are worthless...
By: patrick_y : January 24th, 2021-01:09
An ignorant person who knows nothing writes a wonderful review. Value to me is worthless... Someone paid to write a nice review. Value to me is worthless... Not being able to determine which one is which... leaves me only to read the negative reviews...
I enjoyed this.
By: Rosneathian : January 23rd, 2021-20:04
Fortunately, my experiences buying online have been largely positive to date. Where mistakes have occurred they've been corrected when I've pointed them out. For example, watches have been mailed to me without the factory warrantee or the outer box that w...
Absolutely!
By: patrick_y : January 24th, 2021-01:15
I didn't want to go into such detail because then my article would be too long. But you're absolutely right!
Not only sellers and buyers
By: Weems@8 : January 24th, 2021-14:27
Border patrol, taxes, bureaucracy ruïnes a lot of buy fun. The reasons to buy a watch at an authorized dealer with a good record in service, an official brand boutique is always the best experience. Internet just only an information source. ch24 only an i...
An informative post
By: Uncle Chico : January 24th, 2021-01:39
The bottom line is there is just too much room for fraud and you're dealing with sellers who are not the source of the watch.
That's a good bottom line!
By: patrick_y : January 24th, 2021-11:35
And where's the fun in getting something online from a questionable website that you have to worry so much about!
Buy Certified Pre Owned from a manufacture...
By: patrick_y : January 24th, 2021-11:39
Urwerk and MB&F have great Certified Pre-Owned programs. But outside of these well defined and small scale Certified Pre Owned programs that are run by their manufacturers (and not a dealer), there's no real safety net. Auction houses are definitely known...
And that's why no auction house stays on top forever...
By: patrick_y : January 24th, 2021-23:22
10 years ago it was Antiquorum that was on top. Then after that, it was Christies. Now it's Phillips. Nobody is able to maintain it all the time. And once you can't maintain it, you become desperate. You start cutting corners. Consigning sellers sometimes...
Thank you for the detailed and informative post.
By: quattro98 : January 24th, 2021-07:35
My small collection has mostly been from local ADs with a few pieces from sellers that have been on forums for many years. I wonder about vintage, but am satisfied with what I have. I don’t want to experience an outright fraud or disastrous transaction. I...
Chrono24
By: Weems@8 : January 24th, 2021-07:49
Chrono24 sell own watches by some of their specialist i saw. Sometime ago i had looked at a GP WW TC, offered by Chrono24 own sales. The advert said, watch in perfect condition, like new. The price was sharp, in my eyes the perfect first GP for me. And i ...
I never bought used watches
By: Weems@8 : January 24th, 2021-14:53
The stories are great behind used watches. A watch love started when i start to wear an used watch, but i do not bought it. I borrowed. New watches are so clean and new. I see them as trophies. Sure, an used watch can be also a trophy. Buying new is for m...
This is a great post and perfect example.
By: Geo : January 25th, 2021-04:40
These things happen at Chrono 24, but in general, my experience with the website is very good. What I have experienced was the fact that I bought and paid for a watch, but the seller returned the money and sold it to someone else, who offered more money. ...
Thanks for sharing this Patrick
By: singingbee : January 25th, 2021-21:58
Very useful for many collectors, especially for me as I was just looking for the same Cartier Tortue online and on C24 recently.
The satin polished steel models
By: singingbee : January 30th, 2021-19:17
I really like the black dial model and the recently announced silvered dial model.