Peter
718
WT 5231J issue
Sep 14, 2021,19:14 PM
this happened after i -literally - pushed a door shut with a very swift movement. that was about two weeks after i picked up the watch from the AD.
it is now with PP and my AD tells me that they are waiting for a cost estimate!!!??????????? i am getting very frustrated by PP quality control.
Comments:
view entire thread
WT 5231J issue
By: Peter : September 14th, 2021-19:14
this happened after i -literally - pushed a door shut with a very swift movement. that was about two weeks after i picked up the watch from the AD. it is now with PP and my AD tells me that they are waiting for a cost estimate!!!??????????? i am getting v...
It's probably the watch and not you...
By: patrick_y : September 15th, 2021-18:28
But my point was that the AD dealer probably didn't know anything. Was probably just repeating things he had heard before. We just need to be conscious about how the watch perceives things. Empathy for the watch! See things from the watch's perspective. A...
+1!
By: amanico : September 14th, 2021-20:37
Really?
By: MTR : September 14th, 2021-21:50
Added up I have applauded whole … days of my life with different watches (PCs and MR among them) and I never had a problem like this… 👏👏👏👏 😊 Best Thomas
Is this really a completely new and unworn watch?
By: MTR : September 14th, 2021-21:53
If so then this is a strange … accident. And an annoying one. I am sure they will fix this without any costs. They simple have to. Please keep us posted! All the best Thomas
Good question. Good to see we're not making too many assumptions.
By: patrick_y : September 14th, 2021-22:12
We assume our poster is accurate and relaying reliable information (pushing a door shut with a swift movement). But every client regardless if they are right or wrong, never thinks they're in the wrong. Plus, we assume that he closed a normal door. Who kn...
Maybe…
By: MTR : September 15th, 2021-21:00
Sorry, but for me this is totally unacceptable in this price range.
Wait a “minute”…no pun intended
By: Patekfinity : September 15th, 2021-18:27
What happened to the minute hand? Only see the hour hand in the dial. Did it disappear under the cloisonné disk? Wow…never imagined that would happen. I guess I shouldn’t wear my watches when I bike in the country as well…too many bumpy roads.
This is completely unacceptable.
By: Rhyzen : September 16th, 2021-00:56
Hopefully this is an anomaly, and Patek will right this wrong swiftly. Do keep us posted!