Frenzzsg

Hi Andrew, Thanks for further insight on RM operations. It sounds absolutely reasonable, only if this information is made known to me much earlier, prior to my post. A genuine customer service takes initiative at all time. Maybe I had expected too...

Hi, I have received your email. Pardon me for the duplicated submission as the contact form on your website doesnt show any sign or acknowledgement that my enquiry has been sent. Apologize for that. Thanks for the prompt reply. I shall wait for the...

I fully agree if the watch needs to be sent back to the factory (in swiss), a 3-4 months waiting time especially during xmas period is reasonable. Unfortunately or fortunately, i was there when my watch was been inspected by the engineer, and was...