mhz vph
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What else has Ming done
Aug 06, 2021,20:16 PM
To draw the ire of enthusiasts? Of course, the poor QC and customer support involved with the recent Massena collaboration deserves a good scolding, but it seems as though the watch-o-sphere is letting out a great deal of pent up rage at the brand. I have even read a few comments expressing the hope that they go out of business. So, to the longtime followers of the brand, I ask: where does the anger come from? Do they have an extremely blemished track record, are enthusiasts just angry that the watches sell out so quickly, or is it something else? As it stands, I am scratching my head a little bit as to why the reaction has been this fierce. I’d love to hear everyone’s opinion on the matter.
Full disclosure, I like the watches Ming makes. I really don’t care that much about the attitude of MT or anyone associated with the brand. As long as they make a good product and take care of issues when they arise (even if it isn’t done as expeditiously or politely as it should be), then I’m all good. I have the same attitude about Moser. Many are not a fan of Meylan’s antics. But at the end of the day, they make great watches, and that’s what matters.
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What else has Ming done
By: mhz vph : August 6th, 2021-20:16
To draw the ire of enthusiasts? Of course, the poor QC and customer support involved with the recent Massena collaboration deserves a good scolding, but it seems as though the watch-o-sphere is letting out a great deal of pent up rage at the brand. I have...
Nice shots :)
By: mhz vph : August 6th, 2021-22:06
Yeah, the craze around the 11:59 also felt way too extreme for me. Enthusiasts always poke at AP for doing nothing new, and then when they finally do something new, everyone freaks out! Sure, many of the models may have been misses, but I was expecting so...
Customer service is still important to a lot of people
By: Poky : August 6th, 2021-22:21
although it has become worse across the board. When you sell a lot more than you ever did and make a healthy profit why be bothered about a few complaints? COVID has been a great cover for providing an appalling customer service. I personally stay away fr...
Customer service is very important
By: mhz vph : August 6th, 2021-22:38
Particularly for products that are meant to last a considerable amount of time. Still, even brands with great reputations will make mistakes. I haven't been following Ming since the beginning. If this 17.09 mess is par for the course for them, then stayin...
It’s not just watches. Outrage is everywhere, over everything.
By: Rosneathian : August 7th, 2021-04:35
But on watches themselves, it’s a storm in a tea cup. Two of my last five watches were from small independents. The first arrived broken: the hands had collapsed in on themselves and were unresponsive to the crown/stem. The second I wore three times and t...
Sorry to hear
By: mhz vph : August 7th, 2021-05:09
About your experience with those watches. I agree that some leeway should be given to small operations, but watches are expensive luxuries (for most of us anyway) and they should arrive without issues. That being said, as long as any issues are resolved b...
Couldn't agree more
By: Poky : August 7th, 2021-07:43
It is really hard for the small businesses. Some good stuff has come out of the internet and the digital age but it is stripping away what it is to be human and have social interaction. If they made a movie about today in the 60s, it would probably be cal...
Well said . Exactly my point too.
By: Watchonthewrists : August 7th, 2021-08:32
Most of my collection are smaller independent brand and i hardly had any issues with them and when i did had one it was almost always perfectly fixed and handled . But have seen also bad services from big brands and people still buy these products
In response to the replies...
By: Rosneathian : August 7th, 2021-19:05
I can only add that a relationship with a small watchmaker cannot be simply transactional. Yes, these things can cost a lot of money, and yes, it's disappointing if something goes wrong. But they are not large, impersonal businesses with layer upon layer ...
I try to buy watches
By: mhz vph : August 7th, 2021-22:04
Not watchmakers or brands. I agree with the sentiment that small brands and passion projects should be given a level of respect and forgiveness that we don't owe to the big brands. But I would argue that an individual buyer's relationship with a small ind...
That is the one saving grace
By: mhz vph : August 7th, 2021-17:16
Of all internet 'controversies' - there will be something else to get mad at and people will move on and forget about the previous spat. Well said.
When 2 become 1
By: n0wjsti : August 8th, 2021-05:10
Firstly, I think Ming's response to their customers could certainly have been better. Now, what has happened, is that the Internet seems to have merged the response from one customer, to the Massena issue. Ming never told any Massena customer that their w...
It is not uncommon
By: mhz vph : August 8th, 2021-07:17
For important details, like the distinction between Ming's and Massena's responses, to get confused and muddled in the firestorm. As far as Ming's policy is concerned, I don't know where the blacklisting comments are coming from. So far I have only seen c...